Roohi Thali
Toronto,ON
Summary
Detail-oriented IT professional seeking a part-time position in the library. Offers strong technical skills, a keen eye for organization, and a commitment to accuracy and service. Eager to support library operations through the application of information management, digital literacy, and customer service abilities.
Overview
10
10
years of professional experience
Work History
Packaged App Development Assoc Manager
Accenture
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Packaged App Development Specialist
Accenture
08.2015 - 02.2022
- Completed projects in alignment with target deadlines and financial objectives.
- Increased customer satisfaction by collaborating with product owners to prioritize feature requests based on user feedback and market trends.
- Enhanced software performance by identifying and resolving bottlenecks in code optimization.
- Contributed to the architecture design of scalable applications, ensuring long-term stability and maintainability.
- Assisted in recruitment efforts by interviewing candidates and making recommendations for new hires based on skillset fit within the team dynamics.
Education
Bachelor's in Engineering - Electronics And Telecommunication
Goa College of Engineering
Goa, India07-2015
Skills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Reading comprehension
- Computer assistance
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Packaged App Development Assoc Manager
Accenture
03.2022 - Current
Packaged App Development Specialist
Accenture
08.2015 - 02.2022
Bachelor's in Engineering - Electronics And Telecommunication
Goa College of Engineering
Similar Profiles
Sam RosenthalSam Rosenthal
Strategy Consultant at AccentureStrategy Consultant at Accenture
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sheethal Raina KommuSheethal Raina Kommu
Drug Safety Associate at AccentureDrug Safety Associate at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Kenrick BarnettKenrick Barnett
Digital Content Creator at Dutchpot ChroniclesDigital Content Creator at Dutchpot Chronicles