Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline

Roohi Ansari

Sales Assoiciate
Mississauga,Ontario

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Sales Associate

www.jewelsdepot.com
Mississauga, Ontario
01.2023 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.

Hostess

Three Food Street
Toronto, Ontario
08.2022 - 12.2022
  • Greeted guests warmly upon arrival, seating them promptly.
  • Verified reservations and wait times with customers.
  • Maintained a clean and organized dining area.
  • Assisted in preparing the restaurant for opening and closing shifts.

Sales Associate

Fargo Time Canada Inc.
Etobicoke, ON
04.2017 - 02.2022
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

High School Diploma -

Kipling Collegiate Institute, Etobicoke, ON
07.1999

Skills

  • Native English Speaker
  • Customer Needs Assessment
  • Order Processing
  • Upselling
  • Client Account Management
  • Product Sales
  • Retail Loss Prevention
  • Payment Processing
  • Inventory Control
  • Problem-Solving Skills
  • Excellent Communication Skills
  • Merchandising Knowledge
  • Cash Handling
  • Exceptional Customer Service
  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Listening Skills
  • Display Setup
  • Cash Register Operation

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Professional
Punjabi
Professional
French
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Associate - www.jewelsdepot.com
01.2023 - Current
Hostess - Three Food Street
08.2022 - 12.2022
Sales Associate - Fargo Time Canada Inc.
04.2017 - 02.2022
Kipling Collegiate Institute - High School Diploma,
Roohi AnsariSales Assoiciate