Roodabeh Parvaresh
Summary
Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
12
12
years of professional experience
Work History
Asset Protection Representative
Loblaw Companies
04.2023 - 03.2024
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Enhanced company reputation by providing exceptional customer service and support.
- Enhanced store security by conducting regular audits and inspections.
- Streamlined surveillance processes, optimizing the use of CCTV cameras and other security equipment for better coverage.
- Managed access control systems effectively, ensuring that only authorized personnel had access to sensitive areas within the property.
- Maintained accurate records of all asset protection activities, including investigations, audits, and incident reports for easy reference during external reviews or legal proceedings.
- Responded quickly to any potential breaches in security, minimizing the impact of loss or damage.
- Maintained safe environment for customers and store employees by monitoring and correcting safety concerns and guiding customer traffic.
- Helped create ideal atmosphere for diverse workforce and customer base.
Asset Protection Agent
Nordstrom Rack
11.2022 - 04.2023
- Reduced inventory shrinkage by implementing effective asset protection strategies.
- Enhanced store security by conducting regular audits and inspections.
- Collaborated with store management for improved loss prevention measures, leading to reduced theft incidents.
- Conducted thorough investigations into employee theft, resulting in appropriate disciplinary actions.
- Streamlined surveillance processes, optimizing the use of CCTV cameras and other security equipment for better coverage.
- Assisted law enforcement officials with apprehending shoplifters, maintaining a safe shopping environment for customers.
- Monitored inventory control systems, identifying discrepancies and rectifying them promptly to minimize losses.
- Empowered team members by providing ongoing coaching and support on best practices in asset protection techniques.
Security Officer
Paragon security
01.2012 - 11.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Monitored and authorized entrance and departure of employees and visitors daily.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.Reported irregularities such as fire and safety hazards to maintenance.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
No Degree - Building Operator
Seneca College of Applied Arts And Technology
North York, ONCertificate - Police Foundation
Academy of Learning
Toronto, ONSkills
- Emergency Response
- Verbal and Written Communication
- First Aid Training
- Attentive and Observant
- Team Player
- Customer Service
- De-escalation Techniques
- Microsoft Office
- CCTV Monitoring
- Team Training
Timeline
Asset Protection Representative
Loblaw Companies
04.2023 - 03.2024
Asset Protection Agent
Nordstrom Rack
11.2022 - 04.2023
Security Officer
Paragon security
01.2012 - 11.2022
No Degree - Building Operator
Seneca College of Applied Arts And Technology
Certificate - Police Foundation
Academy of Learning
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