Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
8
8
years of professional experience
Work History
Restaurant Owner
Ripe Tomato Pizza
08.2023 - 04.2024
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Recruited, hired, and trained talented staff to fill vacancies.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Driver Examiner
ICBC - Insurance Corporation of British Columbia
06.2022 - 07.2023
Conducts driver examinations for all classes (1,2,3,4,5,7) of driver's licenses in accordance with Motor Vehicle Branch procedures
conducts road sign and knowledge tests to determine if basic knowledge standards are met.
conducts full vision screening tests, determines whether applicant's vision meets the fixed class standard and, if not, restricts the driver's license and/or refers applicant to a vision professional.
conducts road tests to determine if applicant possesses the necessary driving and observation skills to handle a vehicle in traffic, the knowledge to interpret the directions found on traffic signs, interpret rules and regulations and has the physical ability to drive safely.
assesses physical disabilities while observing driving and applies the appropriate restriction to the driver's license.
takes control of vehicle in potentially dangerous situations during road tests to prevent accidents.
questions applicants to assess mental and physical condition in order to establish the need for a medical examination prior to issuance of a driver's license.
Issues appropriate examination reports to a driver for completion by a medical practitioner or vision professional; discusses examination results and corrective requirements with applicants and explains reasons for failure
Route Sales Representative
Pepsico
01.2021 - 12.2021
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Promoted positive relationships with customers to maintain consistent sales.
Supplied wide range of customers with key products in alignment with specified amounts and schedules.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Cross-sold additional products to customers depending upon merchandise needs.
Followed safety rules to keep clean driving record with no accidents or incidents.
Informed regular customers of new products or services and price changes.
Recorded deliveries and daily sales transactions.
Reviewed lists of station drops, dealers or customers, loading trucks with appropriate deliverables.
Collected money, provided change and recorded transactions on receipts.
Senior Account Manager
Enterprise Truck Rental
10.2018 - 12.2020
Assisted in Branch sales and marketing efforts
Fleet management
Researched and secured new accounts within assigned territory to increase sales and profitability.
Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Established, documented and implemented account management processes and procedures.
Trained and supported junior account management professionals to increase company revenue.
Reached out to accounts to measure customer satisfaction and increase revenue.
Utilized job-related software to input customer order details into system, accept payments and update accounts.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Cashier/ Walmart Mastercard Sales
Walmart
07.2016 - 11.2017
Collaborated with team members to develop innovative marketing strategies for promoting credit card products and services.
Enhanced sales performance by conducting thorough market research to identify potential clients and target audiences.
Provided excellent customer service by addressing customer concerns and inquiries promptly, improving overall customer experience.
Developed strong rapport with clients through honest communication and exceptional service delivery.
Education
Diploma - Business Management
Northern Light College
Fort St. John, BC
12.2017
BBM - Business Management
St. Aloysius College
Kerala, India
04.2015
Skills
Business Planning
Staff Supervision
Inventory Management
Small business operations
Vendor Relations
Financial Planning
Cost Control
Business marketing
Online Ordering Management
Staff hiring
POS System Operation
Accomplishments
Awarded Silver Medal for Top Performance in Credit Card Sales(Walmart)
Recognized for leading branch to highest performance in British Columbia with 95% completely satisfied customers(Enterprise)
Successfully completed Driver Examiner Course with a perfect score of 100%(ICBC)
Languages
English
Full Professional
Timeline
Restaurant Owner
Ripe Tomato Pizza
08.2023 - 04.2024
Driver Examiner
ICBC - Insurance Corporation of British Columbia
06.2022 - 07.2023
Route Sales Representative
Pepsico
01.2021 - 12.2021
Senior Account Manager
Enterprise Truck Rental
10.2018 - 12.2020
Cashier/ Walmart Mastercard Sales
Walmart
07.2016 - 11.2017
Diploma - Business Management
Northern Light College
BBM - Business Management
St. Aloysius College
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