Rony-Paul Macalinao
Saskatoon,SK
Summary
Seasoned well-rounded Senior Manager with proven track record in achieving corporate targets in areas of market penetration, sales and business development and operational excellence with extensive experience in the following competencies:
• Demonstrated ability to focus or multi-task priorities in a fast-paced business environment, with an instinct for revenue generating activities.
• Strong track record of cross functional leadership and management.
• Proven ability to cultivate business relationships with customer key decision makers.
• Skilled in presenting to senior management representing senior management in discussions with key customers.
• Strong sense of public relations, very capable of handling customer issues and concerns.
Overview
9
9
years of professional experience
Work History
Production Team Member - Bed and Bath
Value Village
11.2022 - Current
- Collaborated with team members in curating, pricing and putting out approximately 1000 highly sellable items per day, meeting customer expectations.
- Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
- Maintained a safe working environment through adherence to safety protocols.
- Adhered strictly to company policies concerning attendance punctuality contributing positively toward overall team productivity.
- Followed strict safety protocols when dealing with hazardous materials.
- Took on additional shifts during peak work periods to keep production on schedule.
Assistant Team Leader/Key Holder
Dollarama
09.2022 - 10.2022
- Increased customer satisfaction by ensuring prompt and courteous service from all team members.
- Enhanced visual merchandising displays for increased foot traffic and higher sales conversion rates.
- Maintained a clean, safe, and organized store environment for both employees and customers.
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
Operations Technology Person
Davishar Enterprises-McDonald's Licensee
12.2021 - 08.2022
- Provided first level technical support for store systems, computer hardwares and in-store wifi.
- Completed monthly technology health checks and travel paths within the allotted schedule,
- Point person for external technical support service provider facilitating system fixes, updates and scheduled software, hardware and connectivity maintenance.
- Provided knowledge transfer and guidance on basic troubleshooting and company IT policies and procedures to shift managers and restaurant crew members.
- Maintained detailed records of trouble tickets and escalations and ensured fast and timely resolution of every reported technical issues.
Kitchen Crew Member and Trainer
Davishar Enterprises-McDonald's Licensee
06.2021 - 08.2022
- Prepared, cooked and assembled all McDonald's product menu accurately from guests orders in a fast and timely manner adhering to all established food safety standards and protocols.
- Trained and mentored new hires on kitchen procedures resulting in a more cohesive team dynamic and increased productivity.
- Demonstrated versatility by performing various roles within the kitchen premises as required, fostering adaptability and flexibility among team members.
- Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
- Expedited orders during peak hours, effectively reducing wait times for customers and increasing table turnover rates.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Head, Public Safety Business Unit
NEC Philippines, Inc.
10.2017 - 12.2020
- Managed the Public Safety Business Unit composed of Presales Solution Architects and Product Managers.
- Responsible for the profit and loss objectives of Public Safety Business Unit delivering comprehensive reports to both region and headquarters.
- Assisted senior management in devising effective sales and business development strategies including decisions on entries to new markets, mergers and acquisitions.
- Led discussions with headquarters and regional office detailing account activity and progress towards achievement of quarterly pipeline and annual country sales goals.
- Defined clear departmental targets and objectives and communicated to team members.
- Reviewed and approved costing worksheets for proposal creation and submission to customers.
Senior Manager, New Business and Solution Incubation
NEC Philippines, Inc.
11.2015 - 09.2017
- Positioned and represented NEC's diverse solution portfolio for Enterprise and Social Infrastructure such as Broadcast, Public Safety, Utilities, Transportation and Retail conducting compelling sales presentations, demos and proof of concepts.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers particularly in the government sector.
- Collaborated cross-functionally with headquarters, regional office and other NEC country affiliates to develop new solution offerings and localize it for the Philippines market.
- Established valuable partnerships with system integrators and other complementary businesses creating mutually beneficial synergies that accelerated growth for both organizations.
- Kept meticulous client notes and updated account information and progress in company databases (CRM) to generate informed sales projections .
- Managed participation in government and private bidding from review and analysis of terms of reference to submission of accurate tender responses.
- Participated in industry networking events to represent NEC and establish connections with potential clients and partners.
- Achieved established KPI for the company, regional team and individual performance through teamwork and focus on customers.
Senior Sales Manager
Intellect Design Arena Ltd.
08.2014 - 11.2015
- Sales and Account Management for Banking and Financial Services Industry offering an entire global universal banking solutions portfolio for the Philippines government and private financial institutions.
- Structured technology solutions to customers' complex business problems.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relationships with customer key executives.
Education
Bachelor of Science - Management
Colegio De San Juan De Letran
Manila, Philippines03.1993
Skills
- Leadership and Teamwork
- Judgement and Decision Making
- Coaching and Mentoring
- Flexibility and Adaptability
- Critical thinking and problem solving
- Ability to Multitask
- Client Relations
- Customer Presentation
Accomplishments
- Outstanding employee of the month for September 2021, Davishar Enterprises.
- Contract signing of largest Core Banking Software Project for Intellect Design Arena Philippines and Intellect Design Arena Asia Pacific with deal value of 7M USD.
- Contract signing of first ever Trade Finance System project outside of India and Asia Pacific for Intellect Design Arena Philippines.
- Spot award for fastest project implementation of a Trade Finance System in the Philippines.
Languages
English
Full Professional
Japanese
Elementary
Affiliations
- PC gaming and sneaker collecting.
Timeline
Production Team Member - Bed and Bath
Value Village
11.2022 - Current
Assistant Team Leader/Key Holder
Dollarama
09.2022 - 10.2022
Operations Technology Person
Davishar Enterprises-McDonald's Licensee
12.2021 - 08.2022
Kitchen Crew Member and Trainer
Davishar Enterprises-McDonald's Licensee
06.2021 - 08.2022
Head, Public Safety Business Unit
NEC Philippines, Inc.
10.2017 - 12.2020
Senior Manager, New Business and Solution Incubation
NEC Philippines, Inc.
11.2015 - 09.2017
Senior Sales Manager
Intellect Design Arena Ltd.
08.2014 - 11.2015
Bachelor of Science - Management
Colegio De San Juan De Letran
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