Rony Antony
Whitby,On
Summary
Proven logistics expert with a track record at Amazon, enhancing customer satisfaction through punctual deliveries and adept at handling customer inquiries. Skilled in using GPS technology for efficient route planning and possessing a strong sense of safety in congested areas. Demonstrates exceptional teamwork and a positive attitude, contributing to a safer and more efficient work environment.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
09.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Documented mileage, deliveries, pickups, customer issues and damages.
FC Associate
Amazon Fulfillment Centre, Brampton
10.2017 - 04.2020
- Followed procedures at all times for personal and team safety.
- Maintained compliance with company safety policies and called violations to attention of management.
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
- Evaluated merchandise for irregularities, flaws or damage prior to packing.
- Collaborated with cross-functional teams for seamless integration of warehousing operations, improving overall company performance.
- Implemented safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Education
Post Graduate Diploma In Clinical Research - Clinical Research
Oxford College of Arts, Business And Technology
Brampton, ON06.2022
Bachelor of Science - Chemistry
Calicut University
Calicut03.2001
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Safe Driving
- Delivery Scheduling
- Local routes understanding
- Logistics knowledge
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Timeline
Delivery Driver
Amazon
09.2022 - Current
FC Associate
Amazon Fulfillment Centre, Brampton
10.2017 - 04.2020
Post Graduate Diploma In Clinical Research - Clinical Research
Oxford College of Arts, Business And Technology
Bachelor of Science - Chemistry
Calicut University
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