Block 38 Lot 9 Mabuhay City Phase 5 Brgy. Mamatid, Cabuyao City,Laguna, Philippines
Summary
Dynamic and service-oriented hospitality professional with a proven track record in meal preparation and food safety oversight, enhancing kitchen efficiency and minimizing waste. Demonstrates strong inventory management skills alongside the ability to cultivate positive customer relationships, leading to improved service quality and operational productivity.
Overview
16
16
years of professional experience
Work History
Cook
SPANDIS Cater and Service
Bacoor, Cavite, Philippines
06.2022 - Current
Organized storage areas for efficient usage of space.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Monitored temperatures of prepared food and cold-storage areas.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Received and stored food and supplies.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Adhered to food safety standards when storing and preparing foods.
Prepared a wide range of dishes according to menu specifications and chef instructions.
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Warehouse Worker
Universal Robina Corp.
Cabuyao, Laguna, Philippines
04.2021 - 09.2021
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Inspected damaged goods prior to disposal or return to vendor.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Verified accuracy of incoming shipments against purchase orders.
Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
Preserved safe work environment by maintaining clean workstations and pallet area.
Staged and sorted multiple types of products for loading.
Barista / Waiter
Blacktap Craft Burger and Shakes
Alkout Mall , Kuwait
03.2018 - 04.2020
Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
Supported highest standards of conduct and service to support company reputation.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Ordered and received supplies to restock beverage items.
Server
The Cheesecake Factory
The Grand Avenues Mall, Kuwait
08.2012 - 01.2018
Stayed informed about daily specials, new menu items, promotions.
Greeted customers, answered questions and recommended specials to increase profits.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Handled money transactions accurately while following company procedures for handling cash payments.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Provided excellent customer service to ensure satisfaction.
Waiter
Romano's Macaroni Grill
, Qatar
11.2008 - 08.2011
Presented menus to patrons, answered questions about menu items and made recommendations.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Brought food and beverages to tables in a timely manner.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Set up tables in between patrons to reduce wait times.
Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Camp Crame High School
Quezon City, Philippines
03-1996
Bachelor of Science - Commerce 1997 - 1999 (Undergraduate)
Jose Rizal University
Mandaluyong, Philippines
Skills
Food safety oversight
Meal Preparation Expertise
Routine cleaning practices and sanitation protocols
Inventory management
Hospitality and service industry background
Languages
English
Professional
References
References available upon request.
Timeline
Cook
SPANDIS Cater and Service
06.2022 - Current
Warehouse Worker
Universal Robina Corp.
04.2021 - 09.2021
Barista / Waiter
Blacktap Craft Burger and Shakes
03.2018 - 04.2020
Server
The Cheesecake Factory
08.2012 - 01.2018
Waiter
Romano's Macaroni Grill
11.2008 - 08.2011
High School Diploma -
Camp Crame High School
Bachelor of Science - Commerce 1997 - 1999 (Undergraduate)
Jose Rizal University
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