RONNIE RAULIUK
Winnipeg,MB
Summary
Dynamic Security Officer with a proven track record at Parkland Regional Health Authority, excelling in incident reporting and emergency response. Recognized for enhancing safety protocols and delivering superior customer service, while effectively managing access control and conducting thorough threat assessments. Committed to maintaining a secure environment through proactive surveillance and conflict resolution.
Overview
6
6
years of professional experience
Work History
Security Officer
Parkland Regional Health Authority
Dauphin, MB
08.2023 - 06.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Warehouse Shipper
Norwex
Dauphin, MB
10.2022 - 01.2023
- Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
- Contributed to reducing product damage by properly packing items and securing them for transport.
- Demonstrated adaptability and flexibility, taking on additional responsibilities during peak periods to ensure the team met all objectives.
- Maintained a safe work environment, adhering to safety protocols and conducting regular inspections.
- Checked and rechecked orders before packaging and shipping items.
Caregiver
Jordy and Friends
Dauphin, MB
08.2021 - 04.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Residential Care Worker
Addictions Foundation Of Manitoba
Ste. Rose Du Lac, MB
08.2020 - 06.2021
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Promoted a positive living environment by organizing engaging group activities and encouraging social interaction among residents.
- Supported residents in achieving personal goals through targeted interventions designed to foster growth and selfimprovement.
- Participated in case conferences, sharing information on resident progress and collaborating on strategies for continued improvement.
- Conducted ongoing assessments of resident needs, making necessary adjustments to care plans as required.
- Enhanced resident satisfaction by providing personalized care and attention to individual needs.
- Provided medication management services, ensuring proper administration and adherence to prescribed treatment plans.
- Contributed to staff development through participation in training sessions, workshops, and professional development opportunities.
- Improved overall safety in the residential facility by conducting regular safety assessments and addressing potential hazards.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Assisted in meal planning, preparation, serving meals ensuring that nutritional requirements are met for each resident.
- Developed strong relationships with residents and their families by maintaining open lines of communication and providing emotional support.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
Appliance Repair Technician
PRR Appliance Repair
Dauphin, MB
01.2018 - 05.2020
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Facilitated repairs by disassembling defective and broken equipment.
- Optimized workflow by organizing workspaces for maximum efficiency during repair procedures.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Participated in ongoing professional development to stay current on industry trends and best practices for appliance repair.
- Created detailed reports on completed jobs, providing valuable data to management for decision-making purposes.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
- Developed customized maintenance plans for clients, prolonging the life of their appliances and reducing future service calls.
- Maintained excellent working relationships with manufacturers, staying up-to-date on recall information and product updates.
- Gave accurate and detailed quotes to customers prior to starting work.
Education
Red Seal In Appliance Repair And Refrigeration - Appliance Repair And Refrigeration
Kwantlen University Trade School
Surrey, BC06.2006
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Detail-oriented
- Superior customer service
- Physical fitness
- Surveillance
- Emergency response
- Access control
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Access control management
- Electronic surveillance
- Document management
- Threat management
- Security equipment operation
- Crime prevention
- Dispatch
- Arrest procedures
- Background checks
- Government security clearance
- Background investigations
- Criminal investigations
- Workplace violence prevention
- Emergency evacuation procedures
- Hazardous materials response
- Security systems
- Defensive tactics training
- Interior and exterior patrol
- Alarm monitoring
- Shift work experience
- Fire safety training
- First aid and CPR certified
- High level of integrity
- Premises patrol
Languages
English
Full Professional
Timeline
Security Officer
Parkland Regional Health Authority
08.2023 - 06.2024
Warehouse Shipper
Norwex
10.2022 - 01.2023
Caregiver
Jordy and Friends
08.2021 - 04.2022
Residential Care Worker
Addictions Foundation Of Manitoba
08.2020 - 06.2021
Appliance Repair Technician
PRR Appliance Repair
01.2018 - 05.2020
Red Seal In Appliance Repair And Refrigeration - Appliance Repair And Refrigeration
Kwantlen University Trade School