Excellent in leading teams and managing operations, demonstrated through a successful tenure at PIH Health Hospital - Whittier. Skilled in critical thinking and effective communication, I excel in high-pressure environments, ensuring optimal patient care and efficient team coordination. My background includes basic life support, emergency medicine and a proven track record in conflict resolution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hospital Assistant - Lead
PIH Health Hospital - Whittier
11.2022 - Current
Respond to Code Blues, providing CPR and rapid transport.
Safely transport patients to and from rooms, including in-house and in the Emergency Department (ED), for radiology exams and procedures.
Facilitate transfers of patients in and out of critical care and between various units, ensuring safe and efficient movement.
Coordinate the release of deceased patients to funeral homes or the coroner's office with sensitivity and professionalism.
Supervise shift operations, ensuring team members take scheduled breaks and lunches while maintaining coverage.
Ensure adequate staffing for all modalities in radiology, optimizing workflow and patient care.
Interview, Onboard, and Train all new hires.
Create employee schedule
Shift Manager
Pizzamania
11.2013 - 01.2024
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs and reporting it back to the General Manager.
Maintained a clean and safe environment through diligent adherence to health code regulations and routine inspections.
Emergency Medical Technician (EMT)
Care Ambulance Service
05.2017 - 11.2019
Successfully delivered emergency medical care to patients in high-stress situations, including trauma, cardiac events, and respiratory emergencies.
Accurately recorded patient information, treatment provided, and patient responses in accordance with legal and regulatory requirements.
Led new hire training programs, teaching essential emergency medical procedures, patient care techniques, and best practices for navigating high-pressure situations.
Supervised EMT students during ride-alongs, offering real-time feedback and instruction to enhance their learning experience.
Served as an In-House EMT for the Anaheim Fire Department, providing critical emergency medical services and contributing to the department's overall readiness and response capabilities.