Ronnie Lane
Sydney Forks
Summary
Professional with strong background in parts and service management, equipped to enhance operations and drive results. Effective in leading teams, fostering collaboration, and adapting to evolving needs. Skilled in inventory management, customer relations, and process optimization. Known for reliability, problem-solving abilities, and focus on achieving high standards.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Parts/Service Manager
Blacketts Lake Recreation and Marine
Sydney, NS
03.2020 - Current
- Implemented an effective inventory tracking system to reduce stock discrepancies and optimize storage space utilization.
- Ensured compliance with relevant industry regulations by keeping abreast of changes in legislation and implementing necessary updates to departmental processes.
- Collaborated with service technicians to quickly diagnose issues and source required replacement parts, minimizing vehicle downtime for customers.
- Established a comprehensive parts catalog, making it easier for staff members to quickly locate specific products for customers'' needs.
- Developed a strong working knowledge of the full range of products carried by the company, enabling the provision of accurate information and recommendations to customers.
- Streamlined the ordering process for better accuracy and faster turnaround times, resulting in improved customer experiences.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Marine Mechanic
Mackley Equipment
Sydney, NS
03.2012 - 02.2019
- Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
- Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
- Minimized equipment failures through diligent monitoring of performance indicators such as oil pressures, temperatures, and fluid levels.
- Boosted client confidence in service quality with detailed documentation of all performed maintenance activities and recommendations for future actions.
- Provided training sessions on updated maintenance processes, ensuring a knowledgeable workforce within the team.
Tech Support Professional
Stream International
Glace Bay, Nova Scotia
05.2005 - 08.2005
Sales Specialist
Direct Plus Food Group
Moncton, New Brunswick
10.2003 - 04.2004
Network Infrastructure Support
EDS Canada
Sydney, Nova Scotia
01.2002 - 01.2003
Scanner Operator
EDS Canada
Sydney, Nova Scotia
10.1999 - 01.2002
Data Control Lead Hand
EDS Canada
Sydney, Nova Scotia
04.1999 - 10.1999
Shipping / Receiving
Consumer's Distributing
Sydney, Nova Scotia
11.1995 - 10.1996
Saw Mill Worker
Arbutus Manufacturing
Abotsford, British Columbia
04.1995 - 09.1995
Education
Automotive Mechanic -
NSCC
Sydney, NS05-2021
Motorcycle And Powerproducts Repair -
NSCC
Sydney, NS05-2012
Business Computer Applications -
CBBC
Sydney, Nova Scotia01.1993
Skills
- Technical Support
- Interpersonal Skills
- Self-Motivation
- Computer Network Maintenance
- Computer Maintenance and Repair
- Spreadsheet Creation
- Workplace safety adherence
- Shipping and receiving
- Gasoline engine repair
- Client relations
Certification
- Hazmat
- Fire Investigation and Explosion NFPA921
- H2S Alive
- Woodland Fire and Suppression
- WHIMS
- First Aid CPR
- Air Brakes
- Ice Water Rescue
- Level One Firefighting certificate
Timeline
Parts/Service Manager
Blacketts Lake Recreation and Marine
03.2020 - Current
Marine Mechanic
Mackley Equipment
03.2012 - 02.2019
Tech Support Professional
Stream International
05.2005 - 08.2005
Sales Specialist
Direct Plus Food Group
10.2003 - 04.2004
Network Infrastructure Support
EDS Canada
01.2002 - 01.2003
Scanner Operator
EDS Canada
10.1999 - 01.2002
Data Control Lead Hand
EDS Canada
04.1999 - 10.1999
Shipping / Receiving
Consumer's Distributing
11.1995 - 10.1996
Saw Mill Worker
Arbutus Manufacturing
04.1995 - 09.1995
Business Computer Applications -
CBBC
Automotive Mechanic -
NSCC
Motorcycle And Powerproducts Repair -
NSCC