Ronnie Brown
Sydenham ,ON
Summary
Proven track record of enhancing cleanliness and customer satisfaction at Bob's Lake Cottages and Escapes, leveraging exceptional organizational skills and a positive attitude. Excelled in multitasking across diverse environments, from educational settings to bustling bars, significantly improving operational efficiency. Demonstrated strong communication and reliable service, fostering loyal relationships and a professional atmosphere.
Overview
6
6
years of professional experience
Work History
Cleaner
Bob's Lake Cottages and Escapes
05.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained cottages and other common areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
Cleaner
Verona Medical Centre
06.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Bar Tender
Royal Canadian Legion, Branch 496
05.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to LCBO laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Educational Assistant
Limestone District School Board
09.2018 - 06.2024
- Provided support to help students with special needs learn and grow.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
Education
Early Childhood Care And Education - Early Childhood Care And Education
St. Lawrence Collage
Kingston, ON09.1994
Skills
Strong Communication Skills
Friendly Customer Service
Reliable
Punctual
Positive Attitude
Exceptional Organizational Skills
Ability to Manage Mutliple Tasks Efficiently
Languages
English
Full Professional
Timeline
Cleaner
Bob's Lake Cottages and Escapes
05.2024 - Current
Cleaner
Verona Medical Centre
06.2023 - Current
Educational Assistant
Limestone District School Board
09.2018 - 06.2024
Bar Tender
Royal Canadian Legion, Branch 496
05.2018 - Current
Early Childhood Care And Education - Early Childhood Care And Education
St. Lawrence Collage
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