Ronisha Hudson Mosely
Sacramento,CA
Summary
Driven by a results-focused approach, I excelled at PepsiCo by implementing innovative marketing strategies that significantly enhanced brand awareness and customer engagement. My expertise in visual merchandising and strong vendor relations played a pivotal role in surpassing sales targets and elevating the customer experience, showcasing my ability to drive business growth and maintain high satisfaction levels. Alongside the willingness to take on added responsibilities to meet team goals, I have a friendly and upbeat personality which also makes for a dependable candidate who is successful at managing multiple priorities with great passion.
Overview
6
6
years of professional experience
Work History
Pre-Sell Representative
PepsiCo
05.2023 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Implemented innovative marketing strategies that led to an increase in brand awareness and customer engagement.
- Contributed to team sales goals by upselling products and services to customers.
- Managed inventory to provide customers with access to products in high demand.
- Gathered, organized and input information into digital database.
- Manage 17 customers on Sales route while providing excellent customer support.
Merchandiser
Pepsico
03.2019 - 05.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information and pricing.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Established strong vendor relationships to maintain and support business.
Bakery/Deli Associate
Military Deli And Bakery Services
07.2018 - 03.2019
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Opened new inventory and rotated stock by dates to maintain freshness.
Education
Associate of Arts - Early Childhood Education
Sacramento City College
Sacramento, CA05.2021
Skills
- Floor Set Design
- Visual Displays
- Store Presentation
- Customer Engagement
- Customer Experience
- Promotional Effectiveness Review
- Seasonal Displays
- Customer Support
- Customer Relationship Building
- Performance Improvement
- Account Servicing
Timeline
Pre-Sell Representative
PepsiCo
05.2023 - Current
Merchandiser
Pepsico
03.2019 - 05.2023
Bakery/Deli Associate
Military Deli And Bakery Services
07.2018 - 03.2019
Associate of Arts - Early Childhood Education
Sacramento City College
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