Ronil Patel
Boisar
Summary
Dedicated and detail-oriented hospitality professional with experience in restaurant management and customer service. Proven ability to lead teams, enhance guest experiences, and ensure operational excellence. Seeking an opportunity to contribute my skills and expertise in a dynamic work environment.
Overview
3
3
years of professional experience
Work History
Shift Manager
Burger King
02.2025 - Current
- Supervise daily restaurant operations, ensuring seamless workflow and high-quality service
- Oversee food preparation, maintain quality standards, and ensure compliance with company policies
- Manage inventory, coordinate with suppliers, and oversee stock replenishment
- Train and mentor employees, monitor performance, and resolve workplace conflicts
- Handle customer queries and complaints professionally, ensuring satisfaction
- Monitor cash handling, track daily sales, and prepare shift reports
- Maintain sanitation and food safety standards, conducting routine equipment checks
Assistant Guest Delight Manager
Jubilant FoodWorks (Domino's)
05.2023 - 12.2024
- Ensured adherence to guest service standards and enhanced customer experiences
- Trained front-line staff to improve customer service skills and efficiency
- Managed daily front desk and guest service operations
- Handled guest complaints and ensured prompt issue resolution
- Organized special events and promotions to boost customer engagement
- Prepared reports on guest feedback, service quality, and operational improvements
- Ensured compliance with health, safety, and regulatory requirements
Intern
The Club
12.2021 - 01.2022
- Assisted chefs in food preparation and presentation
- Managed the Food & Beverage (FnB) department and ensured seamless guest service
- Gained hands-on experience in preparing mocktails and cocktails
- Assisted in menu planning, incorporating seasonal ingredients and customer preferences
- Maintained kitchen cleanliness and adhered to food safety regulations
- Supported the front-of-house team during peak hours to ensure a smooth dining experience
Education
BSc - Hospitality Studies
St. John College of HumaniƟes and Sciences
01.2022
Senior Secondary EducaƟon -
MK Junior College
01.2017
Secondary EducaƟon -
CTES English Medium School
01.2015
Skills
- Team Management
- Customer Service
- Inventory Management
- Time Management
- Problem-Solving
- Organizational Skills
Languages
English
Hindi
Gujarati
French
Timeline
Shift Manager
Burger King
02.2025 - Current
Assistant Guest Delight Manager
Jubilant FoodWorks (Domino's)
05.2023 - 12.2024
Intern
The Club
12.2021 - 01.2022
Senior Secondary EducaƟon -
MK Junior College
Secondary EducaƟon -
CTES English Medium School
BSc - Hospitality Studies
St. John College of HumaniƟes and Sciences
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