Overview
Work History
Education
Skills
Timeline
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RONIL PANELIYA

Mississauga

Overview

5
5
years of professional experience

Work History

ADMINISTRATOR ASSISTANT/ ACCOUNT PAYABLE AND RECEIVABLE

SURATI SWEET MART LTD
09.2021 - Current
  • Identify and address gaps in the Procure-to-Pay process during invoice processing
  • Expertise in using SPS Commerce processes to streamline retail supply chain operations
  • Experience working with SPS Commerce technology and tools to improve data collaboration in the retail supply chain
  • Efficiently process and match invoices, adhering to company policies and procedures
  • Supported customers on-call and successfully handled escalations to deal with their problems as soon as possible
  • Created procedures to improve the efficiency of a variety of processes, such as filing and organizing records, to boost our ability to efficiently retain/recover documents, reports, and records
  • Collaborate with the Issue Resolution team and internal contacts to expedite processing of parked and blocked items
  • Ensure compliance with tax rules and optimize vendor discounts
  • Obtain missing information required for the merchandising services team to execute tasks, such as cost, deals, retails, and report requirements
  • Assisted cross-functional teams in resolving challenging problems, which raised overall customer satisfaction (CSAT)
  • To increase the efficacy and efficiency of customer assistance, best practices and process changes were implemented
  • Proficiency in reviewing and processing Sales Transfer Orders (STOs) to ensure accurate product identification and shipment confirmation
  • Provided outstanding customer service and data entry
  • And processed orders for multiple clients exceeding customer service expectations
  • Performed analysis of high-risk purchases/transactions
  • Reconcile physical counts and computer records, identify discrepancies, and investigate or report as required
  • Maintain current client accounts and seek out chances to get in touch with clients: maintain account timelines and important dates
  • Proficiency in handling faxes, emails, courier arrangements, and mailings to support daily administrative tasks
  • Support activities to achieve targeted sales and margin targets for the merchandising team
  • Inquiries from clients, transactions on accounts, requests for account records, and account reporting are all responded to
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices

INVENTORY COORDINATOR

GOMZI INDUSTRIES
01.2019 - 01.2020
  • Maintained knowledge of current sales and promotions, and policies regarding payment and exchanges
  • Prepare all documents while the delivery of goods
  • Proper knowledge of the E-way bill led by the government of Gujarat
  • Built relationships with customers to establish business growth
  • Make sure all imported yarn was the exact amount ordered
  • Daily communication with key vendors, developing capabilities & products
  • Ensure that all fabric is loaded correctly with Mill References and Composition into the system.

Education

Post Graduate Certificate - International Business

Conestoga College
Kitchener, Ontario

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Metas Adventist School
Surat, Gujarat

Skills

  • HIGHLIGHT OF SKILLS
  • Software:
  • Business central, Navision Dynamic, SQL, Metas Accounting
  • Expertise: Microsoft Excel (Advanced), Marketing mapping, scheduling routes

Timeline

ADMINISTRATOR ASSISTANT/ ACCOUNT PAYABLE AND RECEIVABLE

SURATI SWEET MART LTD
09.2021 - Current

INVENTORY COORDINATOR

GOMZI INDUSTRIES
01.2019 - 01.2020

Post Graduate Certificate - International Business

Conestoga College

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Metas Adventist School

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RONIL PANELIYA