Roni Lalonde
Sault Ste. Marie,ON
Summary
Seeking a full-time School Bus Driver position. Professional and performance driven with strong interpersonal and driving skills. I bring over 10 years of driving and customer service experience and a genuine love for children.
Overview
15
15
years of professional experience
Work History
Delivery Driver
Amazon
04.2020 - 08.2022
- Loaded and unloaded the vehicle with customer packages, delivered packages to customers' doors, and collected payments upon delivery when required.
- Inspected and maintained company delivery vehicles regularly to keep in safe working order.
- Followed prescribed routes and time schedules to meet 100% on-time delivery.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Server/Bartender
Swiss Chalet
04.2017 - 01.2019
- Maintained serving standards and followed all regulations while performing duties
- Served food and beverages promptly with focused attention to customer needs.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Required minimal oversight to complete job tasks, meeting all deadlines and goals.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Counter Attendant
Country Style
03.2013 - 11.2015
- Received orders for drive-thru and front counter
- Prepared and quickly delivered take-out food items and desserts to customers, maintaining consistent quality
- Worked with POS system to input orders and process payments
- Restocked serving stations to keep the team efficient and minimize customer service delays
- Connected with customers quickly to offer assistance and manage service expectations.
Counter Attendant
Tim Horton's
04.2007 - 04.2012
- Provided accurate and friendly service in a time crucial environment
- Cleaned and sanitized work area to industry standard
- Received orders for drive-thru and front counter
- Managed products effectively to maintain freshness, safety, and presentation
- Input orders, prepared items, and completed payments for customers using POS system.
Education
High School Diploma -
Bawating Collegiate and Vocational School
Sault Ste. Marie, ON06.2009
Skills
- Valid G Driver's License
- Clean Driving Record
- Strong Knowledge of Traffic Laws, Policies and Safety Procedures
- First Aid & CPR/AED Level C Certified
- Excellent Customer Service and Communication Skills
- Thorough and Detailed Oriented
- Efficient Time Management Skills
- Critical Thinking Skills
Timeline
Delivery Driver
Amazon
04.2020 - 08.2022
Server/Bartender
Swiss Chalet
04.2017 - 01.2019
Counter Attendant
Country Style
03.2013 - 11.2015
Counter Attendant
Tim Horton's
04.2007 - 04.2012
High School Diploma -
Bawating Collegiate and Vocational School
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