Ronglai Guo

I have an extensive customer service background with extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. It is highly praised for providing fast and accurate service, as well as being able to identify and resolve customer complaints. I am committed to providing excellent customer service and maintaining an efficient and organized workplace. Dynamic team member, committed to providing excellent customer service. I have strong mathematical skills, attention to detail, and a good track record of accuracy and efficiency. Get used to working independently or as part of a team to ensure customer satisfaction and be skilled in providing quality customer service and resolving customer complaints: good communication skills and the ability to remain calm in stressful situations. I have a great interest in cars. I don't have much experience, but I like to study vehicles and try all kinds of challenges that I haven't experienced before.

• Volunteer at YMCA
• SUPPORT (Orientation to Community Service) award in Orientation to Community Service
• enrolled in the Bachelor of Business Administration Co-operative Education Program
• High Honours on Certificate of Achievement in High school