EURIDA KHISA
21-5515 Sherwood Drive, Regina,SK
Summary
Serviced-focused person dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
Work History
General Clark
Sobeys
06.2020 - Current
- Upholds and complies with company procedures, standards, and policies in all situations
- Stocking products to shelves such as Dairy, Frozen, perishable and non-perishables
- Maintaining and building merchandise displays in compliance with Sobeys programs
- Rotation of product
- Backroom and inventory management
- Operating a cash register as needed for relief during peak business hours
- Any other duties as assigned by the Store Manager
Office Assistant
City Medical Centre
02.2018 - 09.2018
- Provided telephone and in-person receptionist duties for health clinic including;
- Greeted and welcome patients, guests, and business representatives; determine their needs and put them in contact with appropriate staff
- Received incoming calls and answer routine inquiries; screen and/or transfer calls to appropriate member of team
- Facilitated tracking and monitoring of location of all staff
- Took messages, or forward them to voice mail, for all staff
- Monitored and managed general tidiness of waiting room Provide and manage clinic intake and bookings including:
- Provided intake services to new clients, by determining their needs or directing them to appropriate clinician
- Developed positive relationships with individual clients, in support of good health outcomes
- Provided assistance with client intake documentation
- Directed and schedule client appointments with appropriate member of health care team including recall and/or follow-up
- Answered routine inquiries of visiting clients, including assisting clients to access services of other agencies
- Managed electronic patient files
- Provided other services to clients as directed by clinicians
- Provided clerical support services for all members of Health Care Team when requested, accurately type recorded minutes of various meetings
- Picked-up and sorted mail
- Performed other related duties as required
Senior Counselor
Edu Malysia
01.2016 - 09.2017
- Bangladesh Country in charge of UM Offshore office, Responsible to consult with students for Malaysian Public &
- Private Universities on daily basis to process all students' files andorganizing international student education fair and conferences
- Established SOP for student counseling and international universityadmission process and maintained international university webportal for university
- Targeted and achieved student admission onmonthly and Yearly basis.
Assistant Manager
Malaysia Education Centre Ltd
06.2012 - 01.2015
- Performed overall responsibilities of student counseling for foreign
- Universities and corresponded on daily basis with foreign
- Universities to process Student files and follow ups
- Organized international student education fair and conferences
- Liaison between International university marketing team and Bangladesh government agencies for foreign education.
Education
MBA - Finance
University of Science And Technology Chittagong
Bangladesh09.2012
Bachelor of Arts - English And Humanities
BRAC University
Bangladesh05.2009
Skills
- MS Office
- Teamwork
- Customer Care
- Technology Driver
- Communication
- Multilingual ( English, French, Bengali, Hindi)
- Point of sale operation
- Excellent Communication
- Planning and Coordination
- Active Listening
Timeline
General Clark
Sobeys
06.2020 - Current
Office Assistant
City Medical Centre
02.2018 - 09.2018
Senior Counselor
Edu Malysia
01.2016 - 09.2017
Assistant Manager
Malaysia Education Centre Ltd
06.2012 - 01.2015
MBA - Finance
University of Science And Technology Chittagong
Bachelor of Arts - English And Humanities
BRAC University
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