RONEL BOUZAGLO
Montreal
Summary
I am a highly motivated and adaptable sales professional with a proven track record of consistently exceeding 100% of quota. At Lightspeed, I outperformed my targets annually without fail, achieving 130% of quota in FY2022, 150% in FY2023, 160% in FY2024 and I am on track for another stellar year in FY2025. Previously at Genetec, I played a pivotal role in surpassing team goals, contributing to a 125% quota achievement. My expertise in building strong client relationships, identifying growth opportunities, and closing high-value deals has consistently positioned me as a top performer in every role. Negotiation is both a natural talent and a passion of mine—one that I have continuously refined and strategically applied throughout my career. I thrive on the challenge of finding mutually beneficial solutions, leveraging strong relationship-building skills to drive business growth and long-term success. Through a combination of insight, adaptability, and strategic deal-making, I have consistently delivered impactful outcomes that create lasting value.
Overview
6
6
years of professional experience
Work History
Elite Account Manager
Lightspeed
10.2022 - Current
- Exceeded sales targets with an average achievement of: 130% in the first six months (FY 2022), 150% in the second year (FY 2023), 160% in the third year (FY 2024)
- Managed a portfolio of over 1,000 accounts with Gross Transactional Value ranging from $500K to $5M
- Ensuring high customer satisfaction while consistently identifying upsell opportunities for new products
- Selected for two high-impact projects - successfully contributed and exceeded expectations in both projects during tenure: Unified Payments
- Responsible for converting all existing customers over to our integrated payment processing system
- Navigated challenging conversations with frustrated customers, effectively demonstrating the value of our processing system and ensuring retention
- Negotiated processing rates, subscription pricing, and hardware solutions to maximize customer satisfaction
- Ranked top 3 in most payment processors sold
- RISO to WISO: 1 of 3 employees selected for this project due to high performance on the Unified Payments Project
- Responsible for migrating Shopkeep customers (a product line owned by Lightspeed) to our integrated payment processing system
- Sold our processor to over 400 customers in 3 months
- Earned two promotions in just two years, showcasing exceptional performance and rapid growth
Channel Sales Specialist
Genetec
09.2021 - 10.2022
- Consistently outperformed quarterly team sales targets, achieving 125% in all 4 quarters of employment (Q4 2021 to Q3 2023)
- Drove new customer acquisitions—crafting precise quotes, delivering compelling demos, and building strong partnerships with System Integrators and End Users
- Strategically collaborated with four Regional Sales Managers across English and French-speaking territories, earning the distinction of being the 'go-to' Channel Sales Specialist for unmatched efficiency and exceptional results
PPE (Personal Protective Equipment) Sales
Entrepreneur
02.2021 - 10.2022
- During COVID I identified a business opportunity with the demand for PPE rising
- Imported and sold over 300,000 masks, 400,000 gloves, and various other high-demand products during a critical market period
- Generated business by establishing new suppliers and opening the door for new customers for gloves, masks, COVID tests, face shields, and sanitizers
- Negotiated distribution agreements and pricing while efficiently managing supply chain orders to ensure seamless delivery
- Built a robust network of customers and suppliers within the industry, fostering long-term business relationships
- Developed an in-depth understanding of sales strategies and supply chain management, enhancing operational efficiency and profitability
Intern
Genetec
05.2020 - 08.2021
- Collaborated with sales and marketing teams to streamline operations, analyze customer data, and drive sales opportunities
- Drafted and managed contracts, maintaining changing terms, financial details, and compliance metrics to optimize SLA performance
- Created and shared CRM reports and insights to support decision-making and help teams consistently meet goals
- Assisted in recruiting and onboarding new interns, contributing to a strong team dynamic
Intern
Bombardier Aerospace
08.2019 - 12.2019
DJ and MC
B&B Events
06.2022 - Current
- Founder and owner of a private DJ company, specializing in delivering memorable event experiences
- Serve as DJ and MC for private events, including weddings, engagement parties, and other special occasions
- Engage with clients regularly to negotiate pricing and customize packages to meet their unique needs and preferences
Education
Bachelor of Commerce - Business Technology Management (Co-op Program)
Concordia University
Montreal, QC01.2021
Skills
- Target-driven sales expertise
- Customer needs assessment
- Problem-solving
- Client retention strategies
- Proficient in using sales tools such as CRMs and Cloud Solutions (SalesForce)
Hobbies and Interests
- Stock market
- Crypto
- Current affairs
- DJing
- Playing and watching sports (hockey, basketball, football)
- Working out and staying active
- Travelling
Languages
Timeline
Elite Account Manager
Lightspeed
10.2022 - Current
DJ and MC
B&B Events
06.2022 - Current
Channel Sales Specialist
Genetec
09.2021 - 10.2022
PPE (Personal Protective Equipment) Sales
Entrepreneur
02.2021 - 10.2022
Intern
Genetec
05.2020 - 08.2021
Intern
Bombardier Aerospace
08.2019 - 12.2019
Bachelor of Commerce - Business Technology Management (Co-op Program)
Concordia University
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