Summary
Overview
Work History
Education
Skills
Timeline
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Ronel Bouzaglo

Montréal,Canada

Summary

I am a well-rounded and motivated individual that can handle difficult situations and adapt to new environments very quickly. I am fluent in 3 languages (English, French and Hebrew). I've worked in several sales positions throughout my career that have helped me gain strong social skills, the ability to communicate effortlessly with people and an excellent understanding of the sales process and its triggers for decision making by customers. My most recent role at Lightspeed has taught me how to efficiently listen to customers and identify their needs and key drivers. This allows me to complete the sales process with the customer walking away feeling fully satisfied and excited about the acquisition. I have taught myself how to be successful in a sales environment by staying organized, learning to resonate with any customer I have on the line and have built a work ethic that will allow me to thrive in any sales environment. In team environments, I naturally assume a leadership role, offering guidance and effective sales tactics to my peers. I excel as both a leader and a supportive colleague, contributing to the accomplishment of larger company goals in an efficient manner.

Overview

5
5
years of professional experience

Work History

Elite Account Manager

Lightspeed
10.2022 - Current
  • Responsible for over 1,000 accounts - maintain customer satisfaction and upsell new products
  • Achieved average of 130% of target in first 6 months of working (FY2022)
  • Achieved average of 150% in second year (FY2023)
  • Achieved average of 160% in third year year (FY2024)
  • 50+ calls and emails per day
  • Worked on and over achieved in 3 different projects during my employment
  • Promoted twice within 2 years

DJ and MC

B&B Events
06.2022 - Current
  • Owner of private DJ Company
  • DJ and MC private events (Weddings, Engagement Parties, etc)
  • Deal with customers on regular basis negotiating pricing and packages

PPE (Personal Protective Equipment) Sales

Entrepreneur
02.2021 - Current
  • Imported and sold over 300,000 masks, 400,000 gloves and various other products
  • Generated interest by making more than 50+ cold calls each day to buyers and suppliers for gloves, masks, covid tests, face shields & sanitizers
  • Negotiated distribution agreement, prices and managed supply chain orders
  • Created a network of buyers and suppliers in the industry
  • Gained in depth understanding of sales and supply chain management

Channel Sales Specialist

Genetec
09.2021 - 10.2022
  • Achieved more than 100% of quarterly team sales goals since joining in September 2021 (Q4, Q1, Q2, Q3)
  • Supported and contributed to the sales process through creating quotes, presenting demos and communicating with System Integrators and End Users leading to acquisition of new customers
  • Work directly with 4 Regional Sales Managers for both English and French speaking territories - quickly becoming the 'go to' Channel Sales Specialist for my region due to efficiency and quality of work

CRM Data Specialist - Internship

Genetec
05.2020 - 08.2021
  • Worked directly with the sales and marketing team to assist in data mining customer information to help with targeting customers for new sales and renewals
  • Generated sales reports based on CRM data for sales team to better achieve goals and quotas
  • Responsible for interviewing, selecting and training new interns to join our team
  • CRM data management

Contract Management IT Outsourcing - Internship

Bombardier Aerospace
08.2019 - 12.2019
  • Collaborated with the sales department to facilitate transactions
  • Responsible for drafting and executing Local Service Agreements and Change Requests
  • Maintain and update contract related T&C including supplier information, financial information, performance standards and penalties for suppliers
  • Maintained database of all Bombardier Sites around the world and services that are being provided to them, with mention of costs of services, potential fees for not meeting requirements, specific services being provided, etc

Education

Bachelor of Commerce with distinction - Business Technology Management (Co-op Program)

Concordia University
Montreal, QC
01.2021

Skills

  • Upselling
  • Customer engagement
  • Customer needs assessment
  • Problem-solving
  • Sales goals attainment
  • Cold calling
  • Client retention strategies
  • Working with CRM and Cloud Solutions (Salesforce)

Timeline

Elite Account Manager

Lightspeed
10.2022 - Current

DJ and MC

B&B Events
06.2022 - Current

Channel Sales Specialist

Genetec
09.2021 - 10.2022

PPE (Personal Protective Equipment) Sales

Entrepreneur
02.2021 - Current

CRM Data Specialist - Internship

Genetec
05.2020 - 08.2021

Contract Management IT Outsourcing - Internship

Bombardier Aerospace
08.2019 - 12.2019

Bachelor of Commerce with distinction - Business Technology Management (Co-op Program)

Concordia University
Ronel Bouzaglo