Ronee-Lynn Munro
Tusket,NS
Summary
Versatile and results-driven professional with a proven track record at Munro's Cleaning Services, enhancing cleanliness standards and customer satisfaction. Skilled in problem-solving and compassionate care, adept at building strong relationships. Demonstrates a strong work ethic and attention to detail, significantly improving operational efficiency.
Overview
32
32
years of professional experience
Work History
Cleaning Supervisor
Munro's Cleaning Services
01.2025 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation
- Trained Veron expected standards and quality of general cleaning, health and safety requirements and equipment operation
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail
- Very personable easy to work with
Courier
United Parcel Service, UPS
10.2004 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality
- Enhanced customer satisfaction through timely deliveries and professional communication with clients
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods
- Follow MTO laws,logs
- Operated vehicle safely in highly congested areas with no traffic violations
- Followed company policies and procedures during shift
- Developed strong relationships with clients through dependable service that ensured repeat business
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions
Caregiver
Family
01.2010 - 03.2019
- Assisted my mother with activities of daily living, promoting independence and quality of life
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences
- Assisted my mother with daily living needs to maintain self-esteem and general wellness
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing
- Monitored clients' overall health and well-being and noted significant changes
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Transported clients to and from medical appointments with safety and efficiency
- Provided compassionate and patient-focused care to cultivate well-being
- Entrusted to handle confidential and sensitive situations in professional matter
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship
Warehouse Worker
United Parcel Service, UPS
10.2003 - 10.2006
- Loaded, unloaded, and moved material to and from storage and production areas
- Consistently lifted materials weighing as much as 120 pounds
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones
- Reduced order processing times with streamlined picking, packing, and shipping procedures
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce
- Boosted team morale and productivity by leading morning briefings and setting clear daily objectives
Warehouse Worker
Cravo
02.2003 - 09.2004
- Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands
- Improved warehouse efficiency with careful organization and storage of inventory
- Streamlined order fulfilment by effectively picking, packing, and shipping products
- Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues
- Collaborated with team members for smooth operations during peak hours
- Consistently met deadlines under pressure while maintaining attention to detail in product handling and packaging tasks
- Balanced multiple tasks simultaneously, such as receiving inbound shipments, organizing inventory, and fulfilling orders efficiently
- Efficiently loaded outbound trailers with packed orders while minimizing damages during transportation
- Conducted regular equipment maintenance checks to guarantee optimal functioning and minimize downtime
- Reduced errors in product handling by adhering to strict quality control standards
- Observed safety procedures and practices to prevent injury
- Maintained inventory by identifying, labeling and placing materials and supplies in stock
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations
- Moved merchandise using forklifts, pallet jacks and hand trucks
Commercial Cleaner
M&H Cleaners
01.1993 - 10.2003
- Cleaned building floors by sweeping, mopping, and scrubbing floors
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards
- Handled equipment, chemicals, and materials properly and with caution
- Maintained clean, neat, and professional entrances
- Maintained clean environments across various industries including offices, medical facilities, schools, retail spaces, and warehouses
- Improved building cleanliness with continuous sanitizing of high-touch areas
- Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns
- Used steam cleaners and vacuum cleaners to clean floors and carpets
- Contributed to a safer work environment through proper handling, storage, and disposal of hazardous materials
- Safeguarded clients' property and privacy by following strict security protocols during cleaning assignments in sensitive areas
Education
High School Diploma -
BCI
Brantford, ON01.1997
Skills
- Health and safety
- Working independently
- Respectful and compassionate
- Packaging and labeling
- Strong work ethic
- Attention to detail
- Valid Driver's license
- Relationship building and rapport
- Verbal and written communication skills
- Punctual and dependable
- Compassionate care
- Cleaning practices
- Problem-solving capacity
- Customer service-focused
Languages
English
Full Professional
Availability
Availability can start right away. I'm pretty flexible.
Experience
20 years of safe professional service with the public. Through my 20 years I have driven safely in the community, building strong relationships with my customers, while being professional at all times.
Hobbies and Interests
- Offering time and support to shelters for the homeless, women, and animals.
- Community Cleanup
- Volunteer Work
Timeline
Cleaning Supervisor
Munro's Cleaning Services
01.2025 - Current
Caregiver
Family
01.2010 - 03.2019
Courier
United Parcel Service, UPS
10.2004 - Current
Warehouse Worker
United Parcel Service, UPS
10.2003 - 10.2006
Warehouse Worker
Cravo
02.2003 - 09.2004
Commercial Cleaner
M&H Cleaners
01.1993 - 10.2003
High School Diploma -
BCI
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