Thorough Chief Operating Officer with track record delivering superior results. Focused leader with 15 years of experience finding innovative ways to grow revenue and increase margins. Well-versed in managing multi-million dollar budgets with full P&L responsibility, negotiating high-level contracts and building lasting relationships with vendors, clients and partners. Diverse Business services background including performance driven results in strategic planning, action plan execution, corporate leadership, pricing strategies, establishing rates, asset liability, profitability, project management, budgeting, operational efficiency, staffing models, and acquisition strategies. Visionary with solid experience in developing corporate branding, enhancing customer experience, culture change management, social media, public relations, marketing, advertising, product development, training curriculum and understanding generational preferences. As a dynamic leader, consistently developed high performing teams and future executive successors through effective coaching, team building, motivation, strength driven performance and 360 degree performance focus. Versatile background leading and managing teams in traditional brick and mortar, in-store, call center and alternative payday lending settings. As a passionate member of the community, applied dynamic personality to serve the communities worked with through active voluntarism, participation and leadership. Desire an executive team position in a professional corporate environment.
Key Achievements:
Managed consultancy delivery channels, retail, deposits, operations and sales functions of the organization including providing leadership, guidance and supervision to retail market managers, retail sales managers, Consultants (30 Consultants), Back office Financial, call center, business development, retail sales representatives.
Key Achievements:
Key Achievements:
Key note Speaker 2011
Speaker 2013
Speaker 2014
Consistent track record of success in Manufacturing, Mining, Utilities and Logistics business environments.
· Coaching and Mentoring (2011)
· Leadership in the workplace (2011)
· Managing for Results: Dr Ray Lafer (2010)
· Managing Poor Performance Incapacity (2008)
· Disciplinary Procedures and the legislation (2008)
· SAIMECH Process Safety – Engineering. (2008)
· ISO 9001(2008): Systems and Auditing Provisional Auditor status SAATCA
· Systems Integration (2008)
· SABS OHSAS 18001(2007)
I believe that everyone is born with latent potential and my role in life is extract their naturally given talents and gifts in order to be successful in life. To this end I have also started a community training initiative which focuses on providing business, excel, and safety management skills to enable individuals to set up their own businesses.