Ronda Perez
Whittier
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
19
19
years of professional experience
Work History
Owner/Baker
Maple Street Bakery
Whittier
03.2013 - Current
- Set pricing structures according to market analytics and emerging trends.
- Created marketing campaigns to attract new customers.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw budgeting and financial management.
- Hosted special events to boost brand awareness and increase community engagement.
Supervisor
Nicks Burgers
El Monte
02.2012 - Current
- Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
- Uncovered, investigated, and resolved customer complaints quickly and skillfully to maintain loyalty.
- Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
- Executed hands-on preventive maintenance and repairs to keep equipment functional.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Clerk
La Habra Police Department
La Habra
04.2006 - 05.2014
- Organized and maintained filing systems for confidential documents.
- Provided excellent customer service to ensure satisfaction.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Assisted customers with inquiries and complaints in a professional manner.
- Operated cash register to process cash, check, and credit card transactions.
Education
Bachelor of Arts - Fine Arts
Cal State Fullerton
Fullerton05-2012
Skills
- Social media marketing
- Customer relationship management
- Event planning
- Inventory management
- Team leadership
- Staff training
- Conflict resolution
Timeline
Owner/Baker
Maple Street Bakery
03.2013 - Current
Supervisor
Nicks Burgers
02.2012 - Current
Clerk
La Habra Police Department
04.2006 - 05.2014
Bachelor of Arts - Fine Arts
Cal State Fullerton
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