Ronda Klein
Calgary,AB
Summary
Concise. Driven to deliver measurable results. Creative and versatile with over 20 years in cross-functional Telecom roles successfully managing and mentoring teams, increasing sales revenue, providing positive leadership, community involvement, and project management experience. Proven history in implementation and managing multiple projects, and partnerships while meeting customer and financial goals.
Overview
4
4
years of professional experience
Work History
Senior Manager Managed Services
Rigstar Communications Inc.
Calgary
12.2019 - Current
- Responsible for 24 X 7 Managed Services for Coastal Gaslink Telecom Deployment & Support (Telecom Network across 670km pipeline span, 16 concurrent workforce accommodation camp Wi-Fi, internet, and TV
- Western Canada ISP Services
- RFP/Proposal Team member and Operational Prime for multiple Managed Service and Support Deployments in the province of AB including Clearwater County.
Business Development Manager
Rafiki Technologies
Calgary
- Established key clientele for start-up IT Services company
- Improved process and built CRM (ConnectWise) with exporting existing client base
- Fast-tracked learning the latest IT technology that consisted of software applications, cyber security, cloud, data centre, and mobility managed services
- Combined IT infrastructure, and managed services on multiple levels as a managed service portfolio.
Account Manager
Telebyte
Calgary
- Short Description of your role in the company
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- Spearheaded the replacement and upgrade of switches and data infrastructure to increase efficiency and market value
- Carrier network prime for service escalation
- Developed core municipality contacts and revenue stream.
Executive Account Manager
BELL CANADA (Including Alberta Supernet)
Calgary
- Managed Public Sector accounts in Alberta for Wireline & Wireless, networking
- Key Accounts included: AHS, Universities & Colleges, Municipalities, GOA, Libraries, and Indigenous First Nations
- Initiated and maintained high-impact accounts providing complex solutions around fibre builds and network infrastructure design
- Directed and managed all cross-functional teams to ensure project framework across divisions
- Increased and fostered strong relationships in Municipalities across Alberta and grew Internet / SuperNet by 78%
- Recipient In the achievement of building sixty-three towers in Alberta for first responders utilizing SuperNet
- Achieved $4 million in contracts in the first 6 months on a $7 million quota for the funnel close in the first half of the year ranking first in the organization for highest sales for 2 years backto-back
- Imparted customer carrier services bringing my tower collocation knowledge, involving pre-qualification specification and design and meet bandwidth requirements - outcome - achieving and enabling The First Nations to have Internet in three bands
- Fostered Alberta Government and Ministries' foundation and departmental understanding, building integrity and trust.
Education
Awards Accomplishments
- Calgary Women in Energy
- Safety committee member
- Who's Who Cambridge Award for Women Entrepreneurs
- Centre of Excellence Award - BELL
- Presidents Choice Award - BELL
- Pride Award - BELL
- Rotary Club Award/Recognition
- Co-Host for local TV
Software Technology Experience
- Salesforce
- HubSpot
- Net crunch
- Zabbix
- PMAD
- Saleslogix
- Sharepoint
Timeline
Senior Manager Managed Services
Rigstar Communications Inc.
12.2019 - Current
Business Development Manager
Rafiki Technologies
Account Manager
Telebyte
Executive Account Manager
BELL CANADA (Including Alberta Supernet)
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