Ronan Lai
Rancho Murieta
Summary
Achievements
• Rapid Promotion to Team Lead at Granite Data Solutions: Elevated to Team Lead within five months, reflecting outstanding technical proficiency and leadership skills.
• Promotion to Shift Lead at Go4Pizza: Advanced from Laborer to Shift Lead, demonstrating strong leadership and operational abilities.
Overview
3
3
years of professional experience
Work History
Breakfix Repair Technician
Granite Data Solutions
07.2024 - Current
Break/Fix Repair Technician
Granite Data Solutions - McClellan Park, CA
July 2024 - Present
• Lead a team of technicians, providing guidance on advanced repairs and troubleshooting.
• Skilled in soldering and heat gun applications for intricate hardware repairs.
• Ensure all repaired devices undergo thorough quality control checks before deployment.
• Proficient in diagnosing and repairing desktop computers, including disassembly and reassembly.
• Identify defective components and resolve hardware malfunctions efficiently.
• Familiar with Microsoft Office, Google Suite, and various recording and editing software.
• Quick learner with exceptional attention to detail, consistently meeting and exceeding repair quotas.
Laborer
Go4Pizza
03.2022 - 07.2024
Shift Lead / Laborer
Go4Pizza - Rancho Murieta, CA
March 2022 - June 2025
• Promoted to Shift Lead, overseeing kitchen and bar staff operations.
• Managed produce and supply orders, ensuring efficient inventory management.
• Provided excellent customer service, resolving conflicts effectively to maintain satisfaction.
• Ensured smooth daily operations, assisting with both managerial and hands-on tasks.
Education
Psychology - Psychology
Los Rios Community College District
SacramentoSkills
Skills
Technical Proficiency:
Advanced hardware diagnostics and repair
Expertise in soldering and heat gun applications
Desktop computer assembly and disassembly
Software installation and troubleshooting
Operating systems: Windows and macOS
Network setup and maintenance
Quality Assurance:
Comprehensive quality control inspections
Identification and resolution of hardware malfunctions
Team Leadership:
Guiding technicians in advanced repairs
Ensuring team adherence to quotas and standards
Customer Service:
Effective communication with clients
Resolving technical issues to ensure satisfaction
Software Proficiency:
Microsoft Office Suite
Google Workspace
Various recording and editing software
Additional Skills:
Fast and accurate typing
Rapid adaptability to new technologies
Career Objective
Detail-oriented computer technician with hands-on experience in troubleshooting and hardware repair, seeking to apply technical skills in a dynamic IT environment.
Timeline
Breakfix Repair Technician
Granite Data Solutions
07.2024 - Current
Laborer
Go4Pizza
03.2022 - 07.2024
Psychology - Psychology
Los Rios Community College District
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