Ronald Gould
Aldouane
Summary
Dynamic sales manager with a proven track record at HPS Manufacturing North America and driving a 500% increase in revenue through strategic planning and relationship building at Ellwood Specialty Metals. Skilled in team leadership and customer service, I excel in training staff and enhancing operational efficiency, ensuring exceptional client satisfaction and loyalty.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Hydro Meter Reader
AWP Safety First (NBP Contractor)
02.2024 - 05.2025
- Conducted regular meter readings to ensure accurate billing for utility services.
- Documented meter data efficiently using handheld devices and software systems.
- Assisted in identifying discrepancies in meter readings during routine checks.
- Followed safety protocols while navigating residential and commercial properties for readings.
- Communicated effectively with customers regarding service inquiries and issues encountered during readings.
Sales Manager
HPS Manufacturing North America
12.2018 - 03.2020
- Developed and executed strategic sales plans to meet quarterly targets.
- Trained and mentored junior sales staff on best practices and product knowledge.
- Analyzed market trends to identify opportunities for growth and expansion.
- Fostered relationships with key clients, enhancing customer satisfaction and loyalty.
- Collaborated with marketing to create promotional materials that aligned with sales objectives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
Ellwood Specialty Metals
04.2009 - 06.2018
- Helped Implement systems to improve tracking of sales activities, inventory and client interactions.
- Conducted regular performance reviews, providing feedback for continuous improvement.
- Streamlined reporting processes, increasing efficiency in sales data analysis and presentations.
- Increased sales revenue by 500% developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma -
Belle River District High School
Belle River, ON06-1983
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
Languages
English
Full Professional
Certification
- Social Welfare, St. Clair College
- Grade 13, GED - English and Math
Timeline
Hydro Meter Reader
AWP Safety First (NBP Contractor)
02.2024 - 05.2025
Sales Manager
HPS Manufacturing North America
12.2018 - 03.2020
Sales Manager
Ellwood Specialty Metals
04.2009 - 06.2018
High School Diploma -
Belle River District High School