Ronaldo Raoet
North Battleford,Saskatchewan
Summary
Dynamic Facility Supervisor with a proven track record at McDonald's Restaurant, excelling in facility management and process improvements. Skilled in HVAC systems and work order management, I enhanced workflow efficiency and reduced operational costs. A strong communicator, I fostered team cohesion through effective training and policy enforcement, ensuring a safe and productive environment.
Overview
27
27
years of professional experience
Work History
Facility Supervisor
McDonald's Restaurant
07.2017 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Coordinated facility maintenance schedules, optimizing equipment performance and minimizing downtime.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Led training programs for new staff, fostering skill development and team cohesion.
- Developed and enforced facility policies, promoting a safe and productive work environment.
- Conducted regular inspections to identify maintenance needs and ensure adherence to regulatory requirements.
- Monitored and maintained inventory levels, ensuring adequate supplies were available for ongoing facility needs.
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Established effective communication channels between departments, fostering collaboration and teamwork within the organization.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Food Service Attendant
Tim Hortons
08.2015 - 06.2017
- Provided exceptional customer service in fast-paced food service environment.
- Maintained cleanliness and organization of dining areas and food preparation stations.
- Assisted in menu planning and daily food preparation based on seasonal offerings.
- Trained new staff on operational procedures and best practices for food safety.
Assistant Store Manager
Golden Arches Development Corporation
02.2003 - 01.2015
- Supervised daily operations, ensuring efficient workflow and adherence to company policies.
- Trained and mentored staff on customer service best practices and sales techniques.
- Implemented inventory management processes, reducing stock discrepancies and enhancing organization.
- Collaborated with upper management to develop promotional strategies that increased store visibility.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
Assistant Manager
Golden Arches Development Corporation
04.1998 - 02.2003
- Assisted in managing daily operations and team coordination to enhance workflow efficiency.
- Supported staff training initiatives to ensure adherence to company policies and procedures.
- Collaborated with senior management on inventory management strategies and process improvements.
- Contributed to project planning by preparing reports and documentation for strategic meetings.
- Monitored departmental performance metrics, identifying areas for improvement and efficiency gains.
- Engaged in customer service activities, resolving inquiries to improve overall satisfaction levels.
- Facilitated communication between teams to streamline processes and support organizational goals.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Adapted quickly to new systems and tools, enhancing productivity within the team environment.
Education
Bachelor of Science - Marine Transportation
Philippine Maritime Institute
Manila04-1998
Skills
- Work order management
- HVAC systems
- Equipment set up
- Electrical systems
- Facility management
- Fire protection
- Plumbing systems
- Repairs and maintenance
Languages
English
Professional Working
Tagalog
Full Professional
Timeline
Facility Supervisor
McDonald's Restaurant
07.2017 - Current
Food Service Attendant
Tim Hortons
08.2015 - 06.2017
Assistant Store Manager
Golden Arches Development Corporation
02.2003 - 01.2015
Assistant Manager
Golden Arches Development Corporation
04.1998 - 02.2003
Bachelor of Science - Marine Transportation
Philippine Maritime Institute