Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Night Porter
Queen Victoria Estates Atria Retirement Home
Regina, Saskatchewan
07.2015 - Current
Provided support to residents for various requirements
Served as main contact in emergency situations
Monitored and tracked any emergency situations and communicated them promptly to the General Manager
Warranty Team Lead
Brandt Tractors Ltd.
11.2014 - 09.2024
Processing of warranty claims for all John Deere construction and forestry machines/equipment from all 47 branches in Canada, and to make sure that the parts replaced, labor time, and other expenses will be claimed in a timely manner to John Deere.
Managed the receiving and processing of credit memos related to accounting documentation for paid claims
Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Trained new warranty Administrators and assisted service dealers with their warranty inquiries.
Provided support to junior staff during peak periods of workloads.