RONALDO M. TUASON
Regina,Canada
Summary
Highly-motivated professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Night Porter
Queen Victoria Estates Atria Retirement Home
Regina, Saskatchewan
07.2015 - Current
- Provided support to residents for various requirements
- Served as main contact in emergency situations
- Monitored and tracked any emergency situations and communicated them promptly to the General Manager
Warranty Team Lead
Brandt Tractors Ltd.
11.2014 - 09.2024
- Processing of warranty claims for all John Deere construction and forestry machines/equipment from all 47 branches in Canada, and to make sure that the parts replaced, labor time, and other expenses will be claimed in a timely manner to John Deere.
- Managed the receiving and processing of credit memos related to accounting documentation for paid claims
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new warranty Administrators and assisted service dealers with their warranty inquiries.
- Provided support to junior staff during peak periods of workloads.
Education
Bachelor of Science in Industrial Engineering -
University of Perpetual Hep
Cavite, Philippines03-2006
Skills
- Proficient in Microsoft Applications
- Experienced with OPERA Software
- MICROS System Proficiency
- Organizational abilities
- Strong Work Ethic
- Problem-Solving
- Critical Thinking
- Customer Service
References
AS PER REQUEST.
Timeline
Night Porter
Queen Victoria Estates Atria Retirement Home
07.2015 - Current
Warranty Team Lead
Brandt Tractors Ltd.
11.2014 - 09.2024
Bachelor of Science in Industrial Engineering -
University of Perpetual Hep
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