Ronaldo Fermin
Los Angeles,CA
Summary
A seasoned Cruise Ship Waiter with 20 years of experience in customer service and freestyle dining. Skilled in menu preparation, wine pairing, and cocktails. A hardworking, self-motivated leader and team player dedicated to exceeding customer expectations with a friendly and professional approach.
Experienced with assembly processes and techniques critical to efficient production. Utilizes strong attention to detail and manual dexterity to ensure accurate and timely completion of tasks. Knowledge of safety protocols and quality standards to maintain optimal workflow and product integrity.
Overview
34
34
years of professional experience
Work History
Assembler
Southwire Company
09.2023 - Current
- Prepares and assembles junction boxes and panels; conducts various complex electrical assembly tasks for simulator installations
- Trims, strips, and secures wires to establish connections between electrical components
- Analyzes and reviews electrical diagrams, wiring schematics, and panel fabrication drawings.
- Streamlined assembly process with improved workspace organization.
- Conducted thorough inspections to ensure product quality.
- Utilized hand tools and power tools for precise assembly.
Electrician Helper
Positive Energy Electric Co.
01.2021 - 08.2023
- Evaluates and replaces outdated wiring and insulated cables while maintaining circuit cleanliness
- Measures and cuts conduit pipes to required lengths using steel tape and a hacksaw.
- Fabricates conduit support brackets from strap iron using a hacksaw, shaping dies, hammer, and punch.
- Threads conduit ends with a pipe threader and secures couplings and fittings using a wrench.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
Waiter
Norwegian Cruise Line
01.2013 - 01.2019
- Possessed in-depth knowledge of menu items, including ingredient origins and cooking techniques, to effectively educate diners and address inquiries.
- Demonstrated expertise in wine selection and presented recommendations to enhance the dining experience.
- Collaborated with team members, maintaining smooth processes during busy shifts.
- Provided friendly and attentive service to guests throughout dining experience.
- Served each course of the meal according to the precise standards set by the chef, ensuring a memorable dining experience for guests.
- Arranged tables and set up tablecloths, silverware, glassware, and crockery for optimal presentation.
Electrician Helper
Kuhn Electric
01.2011 - 01.2013
- Assisted in installing electrical systems: lighting, electrical outlets and circuit breakers
- Threaded conduit ends and connected couplings and fittings for efficient electrical setups.
- Replaced defective circuit breakers, fuses, switches, wires, and various electrical components
- Contributed to the installation of electrical systems, focusing on lighting, outlets, and circuit protection.
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
Waiter
Princess Cruises
01.2000 - 01.2010
- Demonstrated comprehensive knowledge of menu items, including ingredient origins and cooking methods, to educate guests and address inquiries.
- Collaborated with team members, maintaining smooth processes during busy shifts.
- Provided friendly and attentive service to guests throughout dining experience.
- Delivered prompt, accurate, and genuine customer service, ensuring no reservations were delayed.
- Presented each course of the meal according to the high standards set by the chef, creating an enriching dining experience for guests.
Assistant Waiter
Princess Cruises
01.1993 - 01.2000
- Prepared the assigned station with the necessary glassware, silverware, and mise en place before service begins.
- Complied with sequence of service for food and beverage, and follows the lead/instructions of the Waiters to ensure timeliness of service to guests
- Maintained cleanliness and organization of the assigned station at the end of each meal period, completing all designated side work.
- Delivered exceptional service and effective communication to enhance guest satisfaction, demonstrating thorough knowledge of the menu, including beverages and wines, and providing recommendations as requested
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Buffet Attendant
Princess Cruises
01.1991 - 01.1993
- Organized and rotated items at the buffet station to ensure optimal presentation and freshness.
- Replenished buffet trays as needed, maintaining a clean and sanitary work environment by regularly cleaning all food preparation areas.
- Assisted in cleaning kitchen areas, tools, equipment, dishes, and utensils to uphold hygiene standards.
- Complied with all local health department regulations to ensure food safety.
- Monitored and managed the quality of both cold and hot buffet items.
- Performed opening and closing duties to ensure smooth kitchen operations.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Enhanced customer satisfaction by maintaining a clean and well-stocked buffet area.
Education
High School Diploma -
Dr. Juan Nolasco Highschool
01.1984
Skills
- Assembly and production
- Problem-solving
- Attention to detail
- Repetitive work
- Quality assurance
- Visual inspection
Languages
English
Professional Working
Tagalog
Native or Bilingual
Timeline
Assembler
Southwire Company
09.2023 - Current
Electrician Helper
Positive Energy Electric Co.
01.2021 - 08.2023
Waiter
Norwegian Cruise Line
01.2013 - 01.2019
Electrician Helper
Kuhn Electric
01.2011 - 01.2013
Waiter
Princess Cruises
01.2000 - 01.2010
Assistant Waiter
Princess Cruises
01.1993 - 01.2000
Buffet Attendant
Princess Cruises
01.1991 - 01.1993
High School Diploma -
Dr. Juan Nolasco Highschool
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