Ronaldo Cruz
Los Angeles
Summary
Friendly and collaborative team player with a strong focus on teamwork and continuous improvement. Known for effective upselling, maintaining high standards of cleanliness and organization, and contributing to a positive customer experience and enhanced team performance.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Barista/Cashier
Prell Restaurant Group
Los Angeles, CA
09.2021 - 08.2026
- Operated cash register, processed transactions accurately, and managed customer payments efficiently.
- Built strong customer relationships by understanding customer needs, providing personalized service, and recommending products and services that added value.
- Collaborated effectively with team members to achieve shared goals, maintain a positive work environment, and deliver excellent customer service.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Prepared and served food items in compliance with safety and sanitation standards.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
High School Diploma -
Los Angeles High School
Los Angeles, CA06-2021
Skills
- Cash handling
- Customer engagement
- Hospitality and professionalism
- Problem solving
- Continuous improvement initiatives
- Teamwork and collaboration
- Adaptable and flexible
- Positive attitude
Certification
California Food Handler Card
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Prell Restaurant Group
09.2021 - 08.2026
High School Diploma -
Los Angeles High School