Ronald Arsenault
Bedford,NS
Overview
4
4
years of professional experience
Work History
Tow Truck Driver
Beatons Towing
05.2020 - Current
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Education
High School Diploma -
JL Ilsley High Scool
Halifax, NS06.1989
Skills
- Strong Work Ethic
- Towing equipment operation
- Customer Service
- Safe Driving Practices
- Equipment Maintenance Knowledge
- Roadside Assistance Experience
- Vehicle Recovery Expertise
- Basic mechanical aptitude
- Vehicle Inspection
- Adaptability and Flexibility
Languages
English
Native or Bilingual
Timeline
Tow Truck Driver
Beatons Towing
05.2020 - Current
High School Diploma -
JL Ilsley High Scool