RONALD YIP
309 14993 101A AVE SURREY,British Columbia
Summary
High-energy sales leader with proven relationship-building skills and significant background working with customer.
Promote culture of efficiency service and productivity to help team members meet and exceed business targets.
Overview
16
16
years of professional experience
Work History
Appliance Specialist
Midland Appliance Ltd
04.2022 - Current
- Enhanced customer satisfaction by providing expert advice on appliance selection and usage.
- Increased sales revenue by offering tailored solutions for clients based on their specific needs.
- Delivered exceptional customer service, addressing questions and concerns promptly and professionally.
- Developed strong relationships with suppliers, negotiating favorable pricing and shipping terms.
- Generated repeat business through consistent follow-up with past clients, maintaining top-of-mind awareness for future purchases.
Produce Manager
T&T Supermarket
11.2018 - 04.2022
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Developed eye-catching displays and promotions to increase sales and drive customer interest in new products.
- Order merchandise, performed monthly inventory.
- -Supervised a department of 30+
-Maintained sales, budget, scheduling and inventory.
Store Associate
T&T Supermarket
11.2007 - Current
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Sales Associate
Rogers Communications
11.2007 - 03.2010
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Arts -
CHAN SHUI KUI COLLEGE
HONGKONGHigh School Diploma -
Killarney Secondary School
Vancouver, BCSkills
- Customer Service
- Sales Techniques
- Warranty Procedures
- Purchasing and Planning
- Inventory counting
- WorkSafe BC Occupational First Aid Level 2 St John Ambulance
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Timeline
Appliance Specialist
Midland Appliance Ltd
04.2022 - Current
Produce Manager
T&T Supermarket
11.2018 - 04.2022
Store Associate
T&T Supermarket
11.2007 - Current
Sales Associate
Rogers Communications
11.2007 - 03.2010
Associate of Arts -
CHAN SHUI KUI COLLEGE
High School Diploma -
Killarney Secondary School