Ronald Teran
Glendale
Summary
Dynamic Bus Operator with a proven ability to adapt to changing conditions while maintaining high standards of safety and service. My collaborative spirit has been key in working with teams to enhance passenger experiences, leading to a measurable improvement in service ratings. Strong communication skills facilitate effective interaction with passengers, ensuring their needs are met promptly. Dedicated to contributing positively to the transportation sector.
Overview
10
10
years of professional experience
Work History
Bus Operator
Metropolitan Transportation Authority
06.2025 - 09.2025
- Provided excellent customer service by assisting passengers with inquiries and ensuring a comfortable travel experience.
- Collaborated with team members to address passengers issues and improve overall service quality.
- Ensured the safe and efficient transport of passengers by adhering to all traffic rules and regulations.
- Implemented strategies to manage passenger behavior and ensure a safe environment on board.
- Documented and reported any mechanical issues to maintenance team for prompts resolution.
Caregiver
Self
11.2023 - 05.2025
- Provided compassionate care and assistance to my Mother with daily living activities, ensuring her comfort and well-being.
- Developed personalized care plans in collaboration with healthcare professionals to address the specific needs for her.
- Maintained a clean and safe environment by following hygiene protocols and ensuring all living areas were organized.
- Provided transportation and assistance for my Mother to attend medical appointments and social events, enhancing her quality of life.
Bus Operator
Transdev/Foothill Transit
04.2015 - 10.2023
- Operated transit buses along designated routes, ensuring timely and safe transportation for passengers.
- Monitored traffic patterns and adjusted routes as necessary to maintain schedule efficiency
- Accepted and processed fares.
- Implemented safety protocols and emergency procedures to ensure passenger well -being.
Skills
- Compassionate care
- Communication skills
- Passenger Assistance
- Time Management
Timeline
Bus Operator
Metropolitan Transportation Authority
06.2025 - 09.2025
Caregiver
Self
11.2023 - 05.2025
Bus Operator
Transdev/Foothill Transit
04.2015 - 10.2023