Summary
Overview
Work History
Education
Languages
Timeline
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Ronald Lubega

Toronto,ON

Summary

Well-rounded guide successful at giving entertaining tours of for more than 10 years. Highly educated and bilingual. Enjoys communicating knowledge of local sites to visitors and residents alike. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Excellent historical knowledge of uganda with excellent organizational and public speaking skills. Skilled storyteller favored by guests for talent to weave stories and history of sites and venues into entertaining monologue. Customer-focused tour guide enthusiastic to learn about new microbrews and brewing technology. Outgoing personality with tireless patience dealing with members of public.

Overview

8
8
years of professional experience

Work History

General Laborer

Renin Canada Corporation
10.2023 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Maintained organized and clean work areas at all times on job sites.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.

Tour Guide

Bugenge Tours&travel Ltd
11.2015 - 01.2023
  • Enhanced visitor experience by providing engaging and informative tours of various attractions.
  • Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Supported marketing efforts by creating content for social media platforms, showcasing unique aspects of the tours offered.
  • Provided excellent customer service during pre-tour interactions such as answering questions via email or phone calls.
  • Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
  • Maintained vehicles and audio equipment to keep resources working and available for tour use.
  • Collaborated with other tour guides to provide comprehensive and enjoyable experience.

Education

Bachelor of Science -

Makerere University
Kampala Uganda
01.2006

Languages

English
Professional Working

Timeline

General Laborer

Renin Canada Corporation
10.2023 - Current

Tour Guide

Bugenge Tours&travel Ltd
11.2015 - 01.2023

Bachelor of Science -

Makerere University

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Ronald Lubega