Qualified Facilities Manager brings background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
35
35
years of professional experience
Work History
FACILITIES MANAGER
GUINNESS GHANA BREWERIES LTD
07.2015 - 12.2020
Planning strategies to ensure efficient management of assets
Managing, maintain and support the reliability of the systems, equipment and properties
Managing resources including budget, staff, contractors and finances
Perform weekly walkthrough of site to ensure cleanliness of site met standards and all safety hazards are identified and corrected
Ensuring security, safety policies and ensure emergency procedures are followed
Checking and ensuring that agreed work by contractors are completed satisfactorily
Responsible for all building maintenance, repairs and services at on site, residences and guest house
Responsible for the management of all immigration and protocol services and processes
Liaising with various agents in acquiring appropriate and suitable accommodation for all IAs.
FLEET MANAGER
GUINNESS GHANA BREWERIES LTD
04.2009 - 07.2015
Planning, organizing and direct functions and activities related to the maintenance of GGBL vehicles
Assuring vehicle-related functions and activities comply with established laws, codes, rules, regulations, policies and procedures
Conferring with various functions concerning vehicle needs and issues and assure proper and timely resolution of related problems and conflicts
Co-ordinating various garage activities to assure GGBL vehicles are maintained in safe and proper operating condition
Monitoring and evaluating GGBL vehicle maintenance and repairs to identify needs and determine financial effectiveness and operational efficiency
Responding to inquiries, resolve issues and conflicts and provide detailed and technical information regarding related laws, codes, regulations, policies, and procedures
Directing and participate in the preparation and maintenance of a variety of narrative and statistical reports, records and files related to vehicles, maintenance, repairs, projects, mileage, depreciation, financial activity and assigned duties
Investigating Major accident and get out the learning lessons then distribute it to the fleet customers
Prepare Annual Fleet Budgets, Operational and Financial performance Reports for all functions.
FLEET ADMINISTRATOR
CATHOLIC RELIEF SERVICES
01.2002 - 04.2009
Take delivery of new vehicles purchased for the various projects and prepare FAN forms on them in a timely manner for onward submission to Head Quarters (Baltimore)
Establishing and ensuring effective working relationships with DVLA, QIC, CEPS, Ghana Police Service and STC and implement all legal aspects of import documentation for vehicle registration, insurance, accident reports, etc in a timely manner
Managing and monitoring adequate security procedures covering the usage of vehicles, key control, fuel consumption and fleet movements according to Agency standards
Facilitate the disposal of vehicles from CRS inventory, including the liquidation of any spare parts stock
Maintaining and implementing the database for vehicles and prepare reports on mileage, fuel consumption and cost allocation on regular basis (monthly)
Co-ordinating with Tamale and monitor the management of workshop schedules to ensure timely preventive and curative maintenance to maximize fleet potential
Co-ordinating with HOO (Tamale) and Procurement Officer for the early purchasing of spare parts as required to maintain efficient and timely servicing and repairs of vehicle
Co-ordinating and monitoring existing maintenance contracts with applicable workshops to ensure the best possible service and maintenance and repairs of all vehicles
Diligently managing the work ethics of Fleet Supervisors and Drivers and assist them in the performance of their duties
Ensuring vehicle log sheet is regularly vetted to facilitate inputting into vehicle data-base.
SERVICE/TRAINING CO-ORDINATOR
SILVER STAR AUTO LTD.
05.1999 - 01.2002
Developing strategies to ensuring and promoting effectiveness of service
Defining objectives, achieving and monitoring results
Setting priorities, consequently using rationalization effects and optimizing processes
Analyzing of all relevant statistics and reports as well as tracking competitors' activities
Maintaining and enhancing customer satisfaction by developing and implementing specific dealership development programs
Introducing and ensuring acceptance of interactive reception
Conducting and analyzing written customer dialogue to be able to exactly determine customer needs and measure satisfaction
Using of quality-enhancing measures such as anonymous workshop tests with analyses of the resulting weak points in order to verify and improve the quality of customer care, parts availability, correct invoicing etc
Implementing customer-oriented warranty and goodwill policy matching market demand in agreement with DaimlerChrysler
Responding to customer inquiries regarding specific products and services
Processing customer complaints, or delegating this and monitoring satisfactory completion
Taking particular precautionary measures in the event of customer complaints damaging to corporate image or hampering sales
Determining concentrations of weak points in the dealership, tackling and initiating appropriate measures
Managing, motivating, supporting and further developing the staff members in order to achieve optimal results, taking into account the sector objectives and the corporate objectives as well as the interests and abilities of staff members
Preparing the department budget and ensuring it is observed by periodic revisions
Initiating appropriate measures in the event of appreciable set/actual differences
Verifying incoming warranty claims for correctness, returning with explanatory comments as need be
Conducting correspondence in respect of clarification required for all questions resulting from warranty processing
Establishing of warranty parts blocked stores
Maintaining and monitoring own warranty and goodwill account
Conducting technical service courses for workshop personnel and fleet customers in respect of maintenance and repairs of vehicles and workshop equipment
Supplementing training subjects and contents to suit local needs
Conducting training courses on new technical features and new repair methods
Supporting in solving technical problems.
TRANSPORT OFFICER
SOTREC GH. LTD.
01.1998 - 04.1999
Carrying out periodic inspection of all vehicles to ascertain extent of required servicing and repair works and ensure that these are carried out efficiently
Preparing maintenance schedules and programmes and develop measures to monitor and evaluate performance
Programming the efficient use of all company's vehicles
Scheduling vehicle with respect to maintenance programmes and traffic demand
Preparing periodic report on status of vehicles and vehicle running expenses and recommend appropriate action to control cost
Preparing transport budget, develop techniques to monitor and evaluate performance of company's vehicle and undertake the general supervision and direction of the transport affairs of the company
Maintaining contact with appropriate repair workshop for repair and maintenance jobs.
TUTOR
ST. PAUL TECHNICAL SCHOOL
09.1985 - 10.1995
Preparing Technician Students in Automobile Technology and Practice.
Education
MBA (General Management) -
Central University College - Accra
12.2010
Graduate Diploma in Management and Administration -
International Professional Managers' Association - United Kingdom
12.2004
Advanced Diploma - Automobile Engineering -
International Institute for Vocational Training - Mannheim, Germany
12.1993
Certificate in Technical Education -
Advanced Technical Teachers' College - Kumasi
12.1990
City & Guilds of London Institute: Motor Vehicle Technicians Parts I, II & III. Full Technological Certificate in Automobile Engineering -
St. Paul Technical - Kukurantumi
12.1988
Skills
Building Maintenance
Budgeting and financial management
Technical knowledge
Building inspections
Languages
English
Full Professional
German
Elementary
Additional Information
Punctual, reliable and able to work enthusiastically under pressure, either within a team or alone. A positively minded individual with a friendly disposition and good sense of humor. Possess high moral standards, well balanced and controlled. My aim is always to work in an environment with standards and productivity
References
Dennis Hedihor, Managing Partner, Mat and Associate, Accra, 0505 749815
Dr. Jacob Mensah, Managing Director, Brains Toyota Motors, P.O. Box 2119, Dansoman - Accra, 233-20-813 8013
Hobbies and Interests
Listening to music, reading and counseling
Timeline
FACILITIES MANAGER
GUINNESS GHANA BREWERIES LTD
07.2015 - 12.2020
FLEET MANAGER
GUINNESS GHANA BREWERIES LTD
04.2009 - 07.2015
FLEET ADMINISTRATOR
CATHOLIC RELIEF SERVICES
01.2002 - 04.2009
SERVICE/TRAINING CO-ORDINATOR
SILVER STAR AUTO LTD.
05.1999 - 01.2002
TRANSPORT OFFICER
SOTREC GH. LTD.
01.1998 - 04.1999
TUTOR
ST. PAUL TECHNICAL SCHOOL
09.1985 - 10.1995
MBA (General Management) -
Central University College - Accra
Graduate Diploma in Management and Administration -
International Professional Managers' Association - United Kingdom
Advanced Diploma - Automobile Engineering -
International Institute for Vocational Training - Mannheim, Germany
Certificate in Technical Education -
Advanced Technical Teachers' College - Kumasi
City & Guilds of London Institute: Motor Vehicle Technicians Parts I, II & III. Full Technological Certificate in Automobile Engineering -