Ronald Alvarado

• Oversaw inventory management and coordinated product ordering and replenishment.
• Managed daily store operations and ensured compliance with company policies.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Lead a team of over 120 employees, reporting to the district manager.
• Analyze sales performance (weekly, period, and yearly) and implement strategies to improve results.
• Managed payroll budgets to maintain store profitability.
• Oversee recruitment and hiring to ensure optimal staffing levels.
• Ensure consistent and compliant store operations and customer satisfaction.

Assistant Store Director, 2011-2013.

• Supported the Store Director in managing daily operations.

• Conducted store evaluations and addressed staffing and sales needs.

• Recruited, interviewed, and onboarded new hires.

• Handled scheduling, payroll documentation, and conflict resolution.

• Ensured accurate pricing, signage, and stock levels.

• Enforced health, safety, and company policies. Front End Manager.|2009 – 2011

• Oversaw all customer service operations and ensured quality service.

• Trained and supervised front-end team members.

• Handled escalated customer issues and ensured timely resolutions.

• Maintained high service standards across the front end.

Grocery Department Manager.|2007 – 2009
• Managed all aspects of the grocery department operations.
• Coordinated produce deliveries and supervised department staff.
• Ensured proper receiving, display, and inventory rotation.
• Maintained product quality, freshness, and pricing accuracy.
• Ensured cleanliness, order, and compliance in the department.

Grocery Clerk.|2006 – 2007

• Assisted customers and ensured satisfaction

• Bagged groceries and restocked shelves

• Provided answers to product questions and supported store operations.