Ronal Prasad
Hollister
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
26
26
years of professional experience
Work History
Plumber
Guy Plumbing & Heating
10.2007 - Current
- Repaired plumbing systems, components, and equipment.
- Complied with state plumbing codes throughout each project.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed valves, hangers, supports and flanges inside piping systems.
- Measured, threaded and cut materials to correct angles.
- Completed preventive maintenance on water heaters, toilets, urinals, and plumbing fixtures through replace the anode rod, and pilot assembly, and replacing the fill valve, and flush valves.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Recommended plumbing products that would fulfill customer requirements.
- Answered questions from customers regarding plumbing materials and products.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
Automotive Service Technician
Redwood City Infinity Dealership
03.2006 - 10.2006
- Established clear repair plans with line-item details of expected labor and parts costs.
- Located and removed defective parts for skilled adjustment, repair, or replacement.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Serviced vehicles according to OEM-recommended maintenance schedules for oil changes, engine tune-ups, and fluid changes.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Automotive Service Technician
Menlo Park Chevron
06.1998 - 03.2006
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Tuned automotive systems and components to optimize functionality and prolong the life of each piece.
- Changed, rotated, and balanced tires on different types of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Located and removed defective parts for skilled adjustment, repair, or replacement.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
ASE Certification -
De Anza College
Cupertino, CA06.2004
High School Diploma -
Carlmont High School
Belmont, CA06.2002
Skills
- Faucet Repair
- Water Heater Installation
- Drain Cleaning
- Systems Repair
- Pipe System Maintenance
- Copper Soldering
- Leak Repair
- Credit Card Payment Processing
- Fleet Dispatching
- Sales Expertise
- Report Creation
- Staff Training
- Team Development
- Shipping and Receiving Understanding
- Technical Support
- Stock Management
- Closing Sales
- Brake Systems Understanding
- Soldering Skills
- Optimizing Engine Performance
- Diagnostic Procedures
- Vehicle Maintenance and Repair
- Operating Pneumatic Tools
- Heating and Air Conditioning
- Changing Tires
- Electrical Systems
- Safety Inspections
- Maintenance Scheduling
Timeline
Plumber
Guy Plumbing & Heating
10.2007 - Current
Automotive Service Technician
Redwood City Infinity Dealership
03.2006 - 10.2006
Automotive Service Technician
Menlo Park Chevron
06.1998 - 03.2006
ASE Certification -
De Anza College
High School Diploma -
Carlmont High School