RONAKKUMAR PATEL
Brampton,ON
Summary
Versatile professional with a track record of enhancing brand awareness for AD MARK EVENTS & PROMOTION through targeted marketing campaigns and developing efficient communication processes. Excelled in roles requiring critical thinking and Microsoft Office Suite proficiency, achieving significant improvements in customer service and operational efficiency. Demonstrated ability to manage complex tasks and foster strong relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
USOLVE FINANCE
03.2024 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
MARKETING SPECIALIST
AD MARK EVENTS & PROMOTION
01.2020 - 12.2023
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
Administrative Assistant
MISRI FINANCIAL SERVICE
10.2017 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
MBA - MASTER IN BUSINESS ADMINISTRATION
DR. BHIMRAO AMBEDKAR UNIVERSITY
AGRA06-2019
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Microsoft Excel
- Microsoft outlook
- Paperwork processing
- Appointment scheduling
- Microsoft PowerPoint
- Microsoft Office Suite
- Building rapport
Languages
English
Full Professional
Certification
- Customer Value Optimization Specialist DigitalMarketer.
Timeline
Sales Representative
USOLVE FINANCE
03.2024 - 03.2025
MARKETING SPECIALIST
AD MARK EVENTS & PROMOTION
01.2020 - 12.2023
Administrative Assistant
MISRI FINANCIAL SERVICE
10.2017 - 12.2019
MBA - MASTER IN BUSINESS ADMINISTRATION
DR. BHIMRAO AMBEDKAR UNIVERSITY
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