Ronak Chokshi

• Enhanced supply chain efficiency by streamlining logistics processes and implementing cost-saving measures.
• Reduced order processing time for increased customer satisfaction through effective inventory management strategies.
• Conducted comprehensive data analysis to identify trends and opportunities for process improvement in the supply chain.
• Provided expert guidance on warehousing best practices, ensuring optimal storage conditions and efficient space utilization.
• Using Sap improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
• Streamlined warehouse operations for increased efficiency through effective coordination with team members.
• Reduced order discrepancies by meticulously reviewing purchase orders and shipment documentation.
• Enhanced inventory control processes with implementation of advanced software tools and systems.
• Coordinating with purchaser and streamlined purchasing processes for increased efficiency through effective data analysis and reporting.
• Collaborated with cross-functional teams to develop accurate procurement forecasts and budgets.
• Evaluated supplier performance regularly, driving improvements in quality, delivery.
• Managed high volume of inbound and outbound shipments, prioritizing time-sensitive deliveries.
• Drove cost reduction efforts for supply chain AOP to meet annual operations targets.
• Facilitated cross-departmental communication, ensuring timely delivery of products to customers.
• Resolved inventory discrepancies by investigating variances and working closely with other departments for accurate recordkeeping.
• Implemented cycle counting procedures to maintain consistent inventory counts throughout year.
• Collaborated with logistics team to optimize transportation routes for expedited product delivery to customers.
• Recorded information, shortages, and discrepancies to keep records current and accurate.
• Forecasted production schedules and adjusted plans to accommodate changes in demand.
• Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
• Worked with internal and external partners to meet customers' complex needs while adhering to state, national and international constraints and guidelines.

• Gathered, documented and modeled data to assess business trends.
• Improved business processes by analyzing current practices and recommending optimization strategies.
• Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
• Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
• Using Agile methodology performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
• Reviewed internal systems and organized training plans to address areas in need of improvement and implemented system like Jda.
• Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
• Negotiated contracts with suppliers, securing favorable terms and conditions for the organization.
• Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
• Worked closely with programmer team members to design and develop RMT solutions to meet requirements for functionality, scalability and performance.
• Act as a Rate Analyst and help to sort carriers according to phase and upload them in RMT and JDA by creating carrier id's.
• Run operational and rates related query using Jira.
• Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications.
• Documented step by step process for RMT and Ship to home(E-commerce) which helps to train or cross-train other employee with in organization.
• Worked with Direct ship and Ship to home team by helping them to ease work load to meet CTR and Customer's need.
• Participate in Daily , Weekly and Monthly meet with Carrier, Team member to talk about any on going issue and can work through it.
• Gave RMT demo to other department which help users to understand how to navigate through tool.
• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Create weekly and monthly report using PowerPoint to stake holder for better business visibility.
• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.

• Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing
• Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
• Implemented lean principles to reduce waste and improve overall process efficiency within supply chain.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments
• Expedited resolutions of shipping errors and packaging mistakes
• Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets
• Completed daily cycle counts to maintain accuracy of records
• Audited and corrected discrepancies in inventory numbers
• Lead cross-functional teams to implement new processes or technology solutions aimed at improving overall supply chain performance.
• Directed inter-modal domestic and overseas import and export operations to ensure proper maintenance of schedules in alignment with deadlines
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction
• Supported senior company leaders by delivering reports outlining performance to drive process improvements.
• Reduced transportation costs, coordinating optimal shipping routes and negotiating carrier contracts.
• Managed procurement activities, negotiating contracts with suppliers for optimal pricing and terms of service agreements.

• Managed team of 12 workers and helping them out with their queries and also making sure members of the team are getting them to train on all new procedures applied by organization.
• Trained workers in job duties, safety procedures, and company policies to make sure team is competent in their assigned work.
• Ensure process documentation for temp. sensitive produce and imported meat according to procedures meeting the standard by LCL(Loblaws) & SDM(Shoppers Drug Mart).
• Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
• Oversaw daily shipping operations, including loading and unloading of outbound trailers, replenishing of pallets, inventory management.
• Communicating with vendors, transport, category, QA/QC and customers regarding shipments, arrival times, pending delays or missing information.
• Coordinate charges with transport for the freight moving by Road/Rail/Air. Evaluate and recommend changes in preferred work processes to improve customer satisfaction, Effectively manage deadline pressures while maintaining a positive attitude.
• Participate in new projects for the company and their operations and try to improve it by giving feed back and also made changes to run it smoothly.
• Ensured a safe working environment that maximized employee involvement, morale and engagement.
• Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
• Encouraged and promoted ideas aligned to business needs and benefits.
• Developed and deepened relationships with customers, vendors and internal stakeholders.
• Make recommendations and provide expert advice on business process and issues on a project and day-to-day operational basis.
• Manage invoices and approving it on weekly basis.
• Developed and maintained positive customer relations and coordinated with team members to ensure requests and questions were handled appropriately.
• Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
• Monitored supplier quality to identify potential issues.
• Fixing and spot rating errors created in TMS & Truckmate.
• Using Billing and auditing tool, create or modify new or existing trips in the system for loading or offloading purpose.
• Verifying invoices and drivers logs according to lanes and services assigned for vendors and carriers.
• Validate duplicate po's or os&d on dock using system and inform to the vendors.

• Managed all operations performed by branch involving transport of freight by rail, road and sea
• Responded to customer requests via telephone and email and effectively answered questions and inquiries
• Coordinated with freight forwarder to ensure vendor shipping details and obtain shipping updates
• Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities
• Supported senior company leaders by delivering reports outlining performance to drive process improvements
• Using the latest tracking software to document, track and locate stock being delivered

Logistics:-

• Delivered substantial cost savings by securing discounts from third-party logistics services providers.
• Implemented and enforced all policies and procedures for entire logistics department.
• Coordinated shipping requests for expedited delivery and documented accurately to ensure correct billing.
• Implemented various strategies to improve processes, systems and behavior.
• Rating of International shipments as it pertains to Homeland Security Issues.
• Ensuring appropriate and accurate shipping and storage of all freight, including transit / imports and exports.
• Managed 35 employees along with 2 managers and 3 supervisors for organization.

Sales:-

• Quoting best price to clients so to build business relation with them and to satisfy their needs for getting orders finalize
• Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams
• Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth
• Responsible for account budgets, expenditure forecasts, and P&L accounts
• Controlled sales cycle processes from new business agreements to sales figure monitoring using shrewd negotiation skills and detailed reporting
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning