Ronak Shah
Ottawa,ON
Summary
Meticulous and self-starter with over 5 years of Canadian experience in handling, calibrating, or maintaining equipment in a challenging environment with a great understanding of metrology concepts. Possess an excellent architectural aptitude for generating innovative ideas through coordination and close consultation with team members, manufacturing/engineering teams and end users. Skilled in Metrology, calibration, lab management and documentation with a focus on identifying and properly expediting problems, resulting in continued customer satisfaction.
Overview
13
13
years of professional experience
2
2
PLC,SCADA
5
5
Process Automation
5
5
ISO 9001-2015 Calibration
Work History
Service and Order Manager
Sigicom Canada Inc.
08.2023 - 11.2023
- Manage Vibration and Sound calibration sensors and makes necessary adjustments to electronic systems, and handles light repairs to electronic components, when needed
- Utilizing ERP system to maximize equipment availability and product flow to customers
- Prepares and repair and service quotes, and fulfills sales orders and invoices for sales, service, and rental functions
- Communicate with customers and vendors to resolve logistics and to complete orders
- Receive incoming goods from vendors physically and NetSuite ERP system and sort into appropriate shelves
- Test and trouble shoots returned equipment for damage and return to storage.
- Created and enforced detailed organization processes to increase quality and service standards
Sr. Field Support Tech (Inhouse)
Tektronix Inc.
08.2018 - 08.2023
- Utilize proficiency in metrology, calibration, quality, ISO/IEC 17025 - Laboratory Accreditation
- Calibrate and certify Oscilloscopes, AC-DC probes, multimeters, AC& DC power supplies, DC electronic load, current shunt, torque wrench and screwdrivers, calipers, micrometers, scales, temperature chambers, and other physical T & M Equipment
- Implement knowledge and experience in Automated Calibration Software such as MetCal, Agilent VEE software and GAGE Asset and Calibration Management Software (Cal web)
- Establish and maintain close communication with customers to timely fulfill their requirements
- Document test or calibration failures through quality reporting system
- Follow prescribed test and calibration procedures or instructions and collect, document and report on findings
Senior Executive-Instrumentation
Alkem Laboratories Limited
08.2012 - 04.2018
- Reduced overall cost of yearly calibration of instruments ($4.5M to $0.7M) by change in calibration frequency (half yearly to yearly) based on criticality assessment report
- Calibrated critical process instruments and temperature mapping activity as per validation guidelines
- Successfully achieved approval of USFDA certification twice while leading team, which helped company to improve overseas sales in midst of challenges and very stringent requirements.
- Experience with computer system validations; knowledge of 21 CFR part 11
- Performed and maintained specific documents in line with cGMP (Current Good Manufacturing Practices)
- Wrote and reviewed technical reports and calibration SOPs according to procedure and users' requirements.
Executive-Instrumentation
Archpharmalabs Limited
07.2010 - 10.2012
- Consulted with engineering department on all related equipment modifications.
- Ensured accurate entry and maintenance of calibration records using computerized maintenance management system.
- Successfully implemented SAP module within 3 months of time for maintenance and project systems which drastically reduced overall job/task time, achieving high productivity in plant.
- Prepared Standard Operating Procedures (SOPs); implemented effective training for concerned personnel.
Education
Master of Science in Instrumentation (MSc) - Instrumentation Science
University of Pune
Pune,India04.2005
Bachelor of Science - Instrumentation
Sardar Patel University
V V Nagar India04.2003
Skills
- Automated Calibration
- Computer system validation
- I & C discipline knowledge
- ISO/ IEC 17025
- Project management
- Computer troubleshooting skills
- MS Office: Word, Excel, PowerPoint, and Outlook
- 21 CFR part 11
- Quality Management System (QMS)
- Platforms: Win XP, Win 11
- Root Cause Analysis
- Calibration Management
Notable Accomplishments
- Strength in numbers: 650 calibrations performed in year; 50 Automated test sets; +100 models of T & M Equipment; ≤ 5 days turnaround time.
- Used Microsoft Excel to develop inventory tracking spreadsheets in 2023 at Sigicom Canada Inc.
- Achieve fulfilling 25 orders quarterly through effectively helping with Logistics, order management in 2023 at Sigicom Canada Inc.
- Successfully started a new permanent on-site calibration lab set up at Honeywell Aerospace Ottawa in 2018.
- Recognized for “building and managing extraordinary teams and being customer obsessed” by the inspire Award at Tektronix Inc.
- Managed to serve permanently onsite for Honeywell Aerospace, Ottawa to help meet critical deadlines and provide continuous support at Tektronix Inc.
Training And Certificates
- Electronics Fundamentals Basic Circuits, LinkedIn, 2022
- Becoming a PLC developer, 2022
- Membership: Automation Community Subscriber, International Society of Automation (ISA), 2021
- Workplace hazardous Materials Information System (WHMIS-2015), Canada, 2019
- Latest trends in metrology and hands on workshop using Fluke calibration products, Automation system Engineers, India, 2015
Core Technical Competencies
- Automated Calibration
- Electrical calibration
- RF/ Microwave fundamental knowledge
- ISO 9001-2015, ISO/IEC 17025
- Preventive maintenance
- Laboratory accreditation
- Gage Calibration Software
- Lab Organization and Maintenance
- Order Management
- Onsite troubleshooting skills
- Training Management
- Implementation of SOPs
- MS Office: Word, Excel, PowerPoint, and Outlook
- On-site calibration support
- Quality Management System (QMS)
- Customer communication skill
- Platforms: Win XP, Win 11
References
Available upon request
Languages
English
Professional Working
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Service and Order Manager
Sigicom Canada Inc.
08.2023 - 11.2023
Sr. Field Support Tech (Inhouse)
Tektronix Inc.
08.2018 - 08.2023
Senior Executive-Instrumentation
Alkem Laboratories Limited
08.2012 - 04.2018
Executive-Instrumentation
Archpharmalabs Limited
07.2010 - 10.2012
Master of Science in Instrumentation (MSc) - Instrumentation Science
University of Pune
Bachelor of Science - Instrumentation
Sardar Patel University
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