RONAK PATEL
VAUGHAN,ON
Summary
Transformative leader in software engineering and platform architecture, specializing in scaling engineering teams and implementing hybrid cloud solutions. Proven ability to establish enterprise standards and foster innovative cultures, delivering strategic technology roadmaps that align with organizational objectives and drive AI implementation across development teams.
Overview
25
25
years of professional experience
Work History
VP, Software Engineering
Ethoca (Mastercard)
Toronto, ON
07.2021 - Current
- Accountable for technology strategy and execution across Ethoca products, including Ethoca Alerts, Fraud Insights, Consumer Clarity, First Party Trust, and Smart Subscriptions, supporting $400M+ in annual revenue across the portfolio.
- Own engineering platforms processing 11B+ requests per month, ensuring availability, scalability, security, and performance for revenue-critical and risk-sensitive workloads.
- Built and scaled a multi-disciplinary engineering organization from 4 to 75+ engineers, spanning platform engineering, software engineering, data engineering, DevOps, QA, security, and architecture.
- Serve as executive owner of architecture across all Ethoca products, establishing enterprise standards, reference architectures, and modernization roadmaps across Azure and hybrid cloud environments.
- Partner with executive and product leadership to define multi-year technology roadmaps aligned with strategic priorities, regulatory requirements, and platform sustainability objectives.
- Expanded scope to include data engineering, integrating data platforms, pipelines, and analytics capabilities into engineering strategy to enhance product insights and operational intelligence.
- Designed organizational structure, leadership layers, and operating models to enhance enterprise growth and execution velocity while ensuring long-term scalability.
- Led enterprise GenAI enablement initiatives through Azure AI Foundry, establishing reusable patterns, governance controls, and responsible AI practices across teams.
- Delivered GenAI-powered natural language access to Snowflake data platforms, improving business access to insights and accelerating decision-making.
- Automated a manual data-cleansing workflow through AI capabilities, reducing operating costs by approximately 75% while improving consistency and turnaround times.
- Led platform engineering and DevOps transformation initiatives focused on CI/CD standardization, developer productivity, and deployment reliability.
- Established platform-as-a-service capabilities that enabled internal engineering teams to self-serve infrastructure, reducing time-to-market.
Director, Software Engineering
Ethoca (Mastercard)
Toronto, ON
04.2015 - 07.2021
- Led Ethoca's strategic platform vision across on-prem and Azure cloud environments, maturing architecture and operating model for enterprise scale.
- Delivered flagship products, including Alerts and Eliminator, while leading cross-functional teams across development, QA, database, architecture, and DevOps.
- Led DevOps organization and release-process improvements to strengthen developer productivity, deployment reliability, and operational consistency.
- Implemented Continuous Integration practices into product delivery pipeline, advancing engineering standards across teams.
- As a key member of the technology leadership team, helped set technical direction, architecture strategy, and roadmap priorities in partnership with Product Management.
- Hired, coached, and mentored engineering leaders and team members, fostering collaborative, innovative, and value-driven culture.
Manager, Software Development
Ethoca
Toronto, ON
09.2013 - 03.2015
- Scaled engineering organization from 5 to 25 team members, enhancing capabilities across development, QA, architecture, application security, database, and operations.
- Introduced Agile Scrum, Git, Maven, Jenkins, and CI practices, resulting in improved delivery consistency and enhanced team scalability.
- Led software development teams to enhance product features and performance.
- Managed project timelines and resource allocation for software initiatives.
- Collaborated with cross-functional teams to define project requirements and objectives.
Manager, Software Development
OntarioMD
Toronto, ON
11.2011 - 09.2013
- Led software delivery and engineering teams to enhance enterprise healthcare technology initiatives.
- Defined system architecture and development standards to align team processes with product roadmaps and business needs.
- Led cross-functional teams to develop innovative software solutions for fraud prevention.
- Managed project timelines and resources to ensure timely software delivery.
- Collaborated with product owners to define software requirements and specifications.
Senior Developer / Team Lead
OntarioMD
Toronto, ON
07.2007 - 11.2011
- Led migration and modernization of large enterprise portal platform, streamlining business applications through database migration, content-server integration, and UI transformation.
- Mentored developers, delivering scalable web applications and integrations with Java and enterprise database platforms, enhancing team capabilities in web technologies.
- Developed software solutions for healthcare providers to enhance patient care.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Mentored junior developers to improve coding practices and team performance.
Java Developer / Configuration & Build Specialist
Workbrain
North York, ON
05.2005 - 06.2007
- Developed enterprise Java applications, UI components, reports, and SQL improvements, enhancing deployment automation across complex application server environments.
- Streamlined release processes and enhanced platform reliability through build automation, app-server tooling, and troubleshooting support.
- Developed and maintained Java applications for diverse client requirements.
- Collaborated with cross-functional teams to gather software requirements and specifications.
- Implemented best coding practices to enhance software performance and reliability.
Software Engineer
Pulse Software & Consulting
Richmond Hill, ON
05.2001 - 05.2005
- Designed and developed enterprise applications and integrations using Java, .NET, C++, and database platforms to enhance system functionality.
- Built scalable automation and monitoring solutions, including a system that increased availability visibility and supported proactive issue resolution.
- Developed software solutions for client-specific requirements using Agile methodologies.
- Collaborated with cross-functional teams to identify project goals and deliverables.
- Conducted code reviews to ensure adherence to best practices and quality standards.
Education
Bachelor of Applied Science - Computer Engineering
University of Toronto
Toronto, CanadaSkills
- Strategic technology planning
- Leadership in engineering and modernization
- Platform engineering and data solutions
- Hybrid cloud infrastructure with Azure
- Generative AI (GenAI) development
- DevOps and scalable system design
- Agile practices with cross-functional teams
Timeline
VP, Software Engineering
Ethoca (Mastercard)
07.2021 - Current
Director, Software Engineering
Ethoca (Mastercard)
04.2015 - 07.2021
Manager, Software Development
Ethoca
09.2013 - 03.2015
Manager, Software Development
OntarioMD
11.2011 - 09.2013
Senior Developer / Team Lead
OntarioMD
07.2007 - 11.2011
Java Developer / Configuration & Build Specialist
Workbrain
05.2005 - 06.2007
Software Engineer
Pulse Software & Consulting
05.2001 - 05.2005
Bachelor of Applied Science - Computer Engineering
University of Toronto