Ronak Patel
Regina,SK
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Store Manager of Operations
Ogema Family Foods
03.2019 - Current
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Increased store traffic by organizing engaging events and promotions that appealed to target customers.
- Ensured compliance with all company policies, procedures, and safety regulations to maintain a secure working environment.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Increased sales by 3% with special displays and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Developed strong vendor relationships for timely delivery of products, negotiating favorable terms on pricing and contracts.
Store Manager
SUBWAY®Restaurants
06.2014 - 12.2018
Store Manager
SUBWAY®Restaurants
01.2011 - 03.2014
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Store Manager
SUBWAY®Restaurants
05.2009 - 11.2010
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Mechanical
Industrial Training Institute
Gujarat, India07.2005
Skills
- Shift Scheduling
- Strategic thinker
- Flexible Schedule
- Employee Motivation
- Outstanding communication skills
- Work Planning and Prioritization
- Multitasking and Organization
- Friendly and Positive
- Product Promotion
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Store Manager of Operations
Ogema Family Foods
03.2019 - Current
Store Manager
SUBWAY®Restaurants
06.2014 - 12.2018
Store Manager
SUBWAY®Restaurants
01.2011 - 03.2014
Store Manager
SUBWAY®Restaurants
05.2009 - 11.2010
Mechanical
Industrial Training Institute
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