Ronak Bharwani
Toronto,ON
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Twisted Indian Wraps
10.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Team Supervisor
Twisted Indian Wraps
05.2022 - 09.2022
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Supervised team members to confirm compliance with set procedures and quality requirements.
HR Intern
Universal HR Solutions
10.2021 - 12.2021
- Created and updated tracking spreadsheets using MS Excel.
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Updated and maintained employee records to respond quickly to requests for information.
- Worked with HR team to coordinate company events.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Developed strong written and verbal communication skills.
- Supported efforts to optimize employee engagement, diversity and inclusion.
- Helped plan and implement training sessions to provide employees with skills and knowledge necessary to perform work productively.
- Assisted with writing job postings and job descriptions for boards.
- Conducted performance reviews and provided feedback to managers on employee performance.
Crew Member
Twisted Indian Wraps
12.2021 - 04.2022
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Business Management
Humber College
Toronto, ON11.2022
Skills
- Contracting
- Complaint Handling
- State Reporting Procedures
- Document Employee Information
- Balance Reconciliations
- Advertising Techniques
- Status Updates
- Employment Data Tracking
Timeline
Restaurant Manager
Twisted Indian Wraps
10.2022 - Current
Team Supervisor
Twisted Indian Wraps
05.2022 - 09.2022
Crew Member
Twisted Indian Wraps
12.2021 - 04.2022
HR Intern
Universal HR Solutions
10.2021 - 12.2021
Business Management
Humber College
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