RONA LAM

Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment. Committed to advancing leadership skills to inspire and mentor future healthcare professionals, ensuring excellence in both clinical practice and patient satisfaction.

• REGISTERED NURSE LICENSE, #664241
• BLS HEALTHCARE PROVIDER
• ACLS HEALTHCARE PROVIDER
• CRITICAL CARE REGISTERED NURSE

• TOES IN/TOES OUT, As a Cedar Sinai Staff RN, I participated in the development and implementation of the 'Toes In/Toes Out' project, which was started in 2007. The project focused on improving transfers, admissions, and discharges between units to decrease and improve patient's delay in care by developing a universal system for all nurses/staff members with their process of transferring/admitting/discharging patients. Implemented the test of change with 'Toes In/Toes Out' in the medical/surgical ICU and assisted throughout the other units of the hospital. I provided inservices within the medical/surgical ICU and continued to help with data collection over the next six months to see how the test of change progressed. 'Toes In/Toes Out' is now implemented and followed per policy house wide.
• CSMC SLC (formerly UPC) – RETENTION & RECRUITMENT, CHAIRMAN, 01/01/17, 01/01/20, CO-CHAIR, 01/01/13, 01/01/17, I am a member of SLC (formerly the Unit Practice Council) for Neuroscience ICU. Previously in charge of the retention & recruitment team providing various activities to promote retention and recruitment and encourage teamwork, dedication, and camaraderie among the Neuro ICU staff. These activities and/or events included but not limited to Quarterly Award Recognitions for staff members, Star of the Month, 8 Saperstein Staff & family Summer BBQ, Bowling with 8 Saperstein, Annual Christmas Holiday party that included awards nominated by their own peers, Easter sticker hunt, Valentine’s gram (send a card to your peers), Secret Santa gift exchange. We also participate in community services such as Project Angel Food, Beach Clean Up, Thanksgiving food drive, Adopt a family during the holiday season, and Christmas Toy Drive. Also, we contribute to other unit events such as The Bundle Fair which highlights all our unit bundles for VAP, safety, PUP stars (pressure ulcer prevention), etc. to show other units how we strive to reach & maintain our goals for each bundle.

• AACN (American Association of Critical-Care Nurses)