Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ron Pompa

Markham,ON

Summary

I am a team player with 3 years of programming experience and 2 years in business analytics experience interested in any position within the IT field where I am able to apply my skills in the workplace. I am a fast learner with strong communication skills, which I believe is important to maintaining an efficient workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Technician

Canada Computers
Markham
09.2021 - Current
  • Troubleshooting technical problems and issues, Collaborative Work, Experience with customer invoices, and POS System experience.
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Configured systems according to prescribed software and hardware frameworks.

Sales Associate

Swarovski
10.2019 - 09.2020
  • Experience with POS System - Commissioned based environment - On floor sales associate and cashier - Customer Service - Experience with handling returns and purchases

Education

Bachelors of Commerce - Business Technology Management

TORONTO METROPOLITAN UNIVERSITY
Toronto, ON
07.2022

Ontario College Advanced Diploma - Computer Programming And Analysis

DURHAM COLLEGE
Oshawa, ON
04.2020

Skills

  • Technical Support Triage
  • Patents and Trademarks
  • Interdepartmental Collaboration
  • Networking Knowledge
  • User Experience
  • Analytics
  • Application Frameworks
  • Technical Drawings
  • Technical Presentations
  • Creating Workflows
  • Technical Review
  • Technical Architecture

Accomplishments

  • Achieved designing an online donor portal for Penny Appeal Canada™ by completing sequence diagrams, ERD's, Use Cases diagrams, BPMN diagrams, with accuracy and efficiency.


Certification

HTML - PHP - SQL - JAVASCRIPT - MAINFRAME (IBM DEVELOPMENT) - C# - C++ - PYTHON Project Management: - Use Case Diagrams - SDLC - ERD - Data Flow Diagrams - Website development planning - Gantt Chart

Timeline

IT Technician

Canada Computers
09.2021 - Current

Sales Associate

Swarovski
10.2019 - 09.2020

Bachelors of Commerce - Business Technology Management

TORONTO METROPOLITAN UNIVERSITY

Ontario College Advanced Diploma - Computer Programming And Analysis

DURHAM COLLEGE

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Ron Pompa