Sports & Fitness
Years- Management
Ron Ofman
Furnishings & Home Décor Sales Assistant Manager
Thorold,ON
Summary
Encouraging Assistant Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
3
3
Years- Supervisor/Keyholder
7
7
Years- Sales
10
10
Years- Customer Service
2
2
Years- Warehouse
1
1
Year- Heavy Equipment Delivery
6
6
years of post-secondary education
Work History
Assistant Manager
Surplus Furniture And Mattress Warehouse
2020.12 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted store manager in meeting standards for customer service and quality.
- Accomplished multiple tasks within established timeframes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
Assistant Manager
Fitness Avenue
2018.05 - 2020.11
- Effectively lead a team of sales associates.
- Collected and handled customer transactions using point-of-sale software.
- Operated delivery vehicle in safe and efficient manner.
- Assembling new fitness equipment for home gyms, commercial gyms, and for store showroom.
- Following up with customers and performed repairs to equipment.
- Frequently research equipment to stay up-to-date on the latest trends.
- Train incoming employees on store policies and procedures.
- Engaged with clients on a daily basis to create long-term bonds.
- Load/Unload company vehicle for deliveries (up to 100lbs + )
- Load/Unload container with a strong-bonded team (up to 100lbs+)
- Keep accurate record of all damaged products.
- Regularly perform product inventory using company computer system.
Sales Associate
Sporting Life
2016.09 - 2018.05
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
College Diploma - Fitness And Health
Seneca Polytechnic College Newnham Campus
1750 Finch Ave E, North York, ON M2J 2X5 2016.09 - 2018.05
Certificate - Art of Facilitation
Parks And Recreation Ontario
1 Concorde Gate, North York, ON M3C 3N6 2018.03 - 2018.05
High School Diploma -
King City Secondary School
2001 King Rd, King City, ON L7B 1K2 2011.09 - 2015.06
Skills
- Microsoft Office Expertise
- Transaction Monitoring
- Reporting
- Collaborate Cross-Functionally
- Negotiation
- Customer Relations
- Staff Supervision
- Staff Training
- Shift Coverage
- Sound Cues
- Customer Service and Satisfaction
- Retail Space Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Interests
Art/Painting & Photography
Health & Cooking
Writing
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureCareer advancementHealthcare benefitsTeam Building / Company RetreatsWPM Speed
(Words per minute, commonly abbreviated wpm, is a measure of words processed in a minute, often used as a measurement of the speed of typing )
My current WPM : 71
Timeline
Assistant Manager
Surplus Furniture And Mattress Warehouse
2020.12 - Current
Assistant Manager
Fitness Avenue
2018.05 - 2020.11
Certificate - Art of Facilitation
Parks And Recreation Ontario
2018.03 - 2018.05
Sales Associate
Sporting Life
2016.09 - 2018.05
College Diploma - Fitness And Health
Seneca Polytechnic College Newnham Campus
2016.09 - 2018.05
High School Diploma -
King City Secondary School
2011.09 - 2015.06
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