Ron Gibson
Sidney,British Columbia
Summary
Seasoned General Manager and Regional Director with deep experience in operations management, team leadership, and problem resolution. Known for controlling budgets, improving service quality, and building strong partnerships that support occupancy growth and long-term business success.
Overview
1
1
Language
45
45
years of professional experience
Work History
General Manager
Amica Senior Lifestyles
12.2007 - 09.2026
- Managed departmental leaders, setting clear priorities and strengthening accountability across care, dining, and hospitality teams.
- Sales Leader - Oversaw occupancy planning, coordinating tours, admissions, and resident move-ins to support census growth.
- Reviewed budgets and operating reports, adjusting resources to control costs and maintain service levels.
- Directed daily community operations, aligning resident services with quality standards and organizational goals.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set operating & capital budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Supported region by managing additional locations
- Retired on September 6, 2026
Regional Director - Retail Operations
Compass Group Canada
01.2001 - 12.2007
- Oversaw regional financial performance, controlling budgets, forecasting expenses, and improving profitability.
- Led district managers, strengthening accountability, coaching performance, and supporting succession planning.
- Led managers, strengthening accountability, coaching performance, and supporting succession planning.
- Directed multi-site operations, aligning service delivery with client expectations and contract requirements.
- Evaluated regional staffing needs, guiding recruitment, scheduling, and labor optimization.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
- Established strong partnerships with industry stakeholders, enhancing the company''s reputation and creating mutually beneficial collaborations.
General Manager
Cara Operations - Swiss Chalet Restaurants
01.1996 - 12.2000
- Opened and managed new brand Swiss Chalet Bread Garden Twin Restaurants
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed team, setting clear priorities and strengthening accountability across care, dining, and hospitality teams.
- Directed daily community operations, aligning resident services with quality standards and organizational goals.
- Managed departmental leaders, setting clear priorities and strengthening accountability across care, dining, and hospitality teams.
- Reviewed budgets and operating reports, adjusting resources to control costs and maintain service levels.
- Ensured regulatory compliance, reinforcing policies, safety practices, and documentation requirements across departments.
Restaurant Owner/Operator
LTD Solutions
10.1991 - 10.1995
- Directed daily restaurant operations, aligning service standards with guest satisfaction and compliance requirements.
- Managed inventory, vendor ordering, and cost controls to reduce waste and protect margins.
- Scheduled staff and balanced labor needs with peak service demands.
- Trained employees on food safety, sanitation, and consistent service execution.
- Coordinated staffing, menu execution, and operational priorities to maintain smooth service delivery.
- Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
Restaurant Owner/Operator
Bentol Foods - Continental Dining Room
08.1981 - 08.1991
- Managed 250 seat dining entertainment room plus catering meeting operation for up to 700 people
- Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
- Implemented process improvements that strengthened workflow efficiency across front and back of house.
- Resolved guest concerns promptly, preserving customer loyalty and repeat business.
- Oversaw POS transactions, cash handling, and end-of-day reconciliation.
Education
Diploma - Hospital Administration & Food Services
Algonquin College
Ottawa05-1981
Skills
- Financial analysis
- Operations management
- Strategic leadership
- Leadership and team building
- Time management
- Efficient multi-tasker
- Conflict resolution
- Team player
Accomplishments
Peer Excellence Award
Peek Financial Performance Award
Highest Net Operating Income to Budget Award
Languages
English
Timeline
General Manager
Amica Senior Lifestyles
12.2007 - 09.2026
Regional Director - Retail Operations
Compass Group Canada
01.2001 - 12.2007
General Manager
Cara Operations - Swiss Chalet Restaurants
01.1996 - 12.2000
Restaurant Owner/Operator
LTD Solutions
10.1991 - 10.1995
Restaurant Owner/Operator
Bentol Foods - Continental Dining Room
08.1981 - 08.1991
Diploma - Hospital Administration & Food Services
Algonquin College