Lindsey Fernandez
Long Beach
Summary
Experienced and highly-motivated style advisor with extensive experience in fashion retail and customer service. Proven track record in team leadership, client relationship management, and driving sales growth. Strong work ethic, adaptability, and exceptional interpersonal skills contribute to delivering exceptional shopping experiences that enhance brand loyalty and increase revenue.
Overview
22
22
years of professional experience
Work History
Alice and Olivia Brand Ambassador
Saks Fifth Avenue
Costa Mesa
01.2012 - Current
- Generated over a million dollars in sales for five consecutive years through strong clientele development, effective cross-selling, and resource maximization.
- Received over 50 awards, including highest sales volume and style advisor of the quarter, underscoring commitment to excellence in sales.
- Surpassed seasonal Alice and Olivia goals by coordinating Focus Day events and storewide contests while expanding clientele base.
Contemporary and Women’s Shoes Department Manager
Saks Fifth Avenue
Mission Viejo
10.2008 - 10.2010
- Achieved top performance in Contemporary Department resulting in a promotion to Assistant Men’s Manager and then Contemporary and Women’s Shoes Department Manager.
- Created and executed monthly events, contests, product knowledge sessions, and instant credit training, consistently exceeding department sales and credit goals.
- Collaborated with buyers to expand inventory matrix, doubling department stock.
- Developed monthly department staff schedule resulting in more efficient floor coverage and increased productivity per sales consultant.
- Appointed Instant Credit Account Manager, which generated 100% of monthly goals.
- Managed payroll timekeeping system, optimizing payroll expenses.
Elie Tajari Specialist
Saks Fifth Avenue
Mission Viejo
02.2004 - 10.2008
- Exceeded Elie Tahari sales goals by an average of 15% each month.
- Established a loyal clientele list of over eighty clients, which led to over-achievement of monthly sales goals.
- Delivered exceptional customer service by profiling clients to identify cross-selling opportunities and fulfill client needs.
- Merchandised selling floor, maintained visual standards, and promoted Saks credit card accounts.
Education
Bachelor of Arts - Family and Consumer Sciences
California State University
Long Beach, CA05-2007
Skills
- Clientele development
- Cross-selling techniques
- Problem solving and decision making
- Multitasking and organization
- Leadership and team building
- Motivating and directing others
Timeline
Alice and Olivia Brand Ambassador
Saks Fifth Avenue
01.2012 - Current
Contemporary and Women’s Shoes Department Manager
Saks Fifth Avenue
10.2008 - 10.2010
Elie Tajari Specialist
Saks Fifth Avenue
02.2004 - 10.2008
Bachelor of Arts - Family and Consumer Sciences
California State University