Ron Cogan
Summary
Accomplished Auto Parts Delivery Driver with a proven track record at NCP Auto Parts, enhancing customer satisfaction through prompt and accurate deliveries. Expert in vehicle safety and maintenance, coupled with exceptional communication skills, led to positive customer relationships and repeat business. Demonstrated efficiency in route planning and time management, ensuring safe and punctual service.
Overview
9
9
years of professional experience
Work History
Auto Parts Delivery Driver
NCP Auto Parts
09.2023 - 07.2024
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Provided training support for new hires joining the Auto Parts Delivery Driver team.
- Organized warehouse space for streamlined access to auto parts inventory.
- Assisted with store operations when necessary, providing exceptional customer service and product knowledge to clients.
- Built strong relationships with customers through effective communication and timely deliveries.
- Maintained a clean and organized vehicle, promoting a professional image for the company.
- Demonstrated flexibility in accommodating last-minute changes or additional stops as needed.
- Improved customer satisfaction by delivering auto parts promptly and accurately to clients.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Successfully avoided time delivery delays by carefully planning best routes.
- Fostered positive working relationships with regular customers.
- Navigated high-traffic areas safely while maintaining a focus on efficient delivery times.
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Enhanced delivery efficiency by mapping out optimal routes and adhering to strict schedules.
Uber Driver
Uber
05.2018 - 08.2023
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Personal Driver
Self Employed Services
11.2015 - 02.2020
- Enhanced client satisfaction by providing timely and efficient transportation services for personal vehicles and belongings
- Maintained a high level of vehicle cleanliness, and security, ensuring a comfortable experience for the client in Florida awaiting their vehicle.
- Cleaned, and maintained vehicle and assessed vehicle for damage upon delivery of client vehicle and belongings to Florida for the winter months.
- Developed strong rapport with clients, leading to repeat business and positive referrals.
- Met with senior citizen clients in the spring to return to Canada with their vehicle and winter belongings
Education
High School Diploma -
Woodroffe High School
Ottawa, ON06.1968
Skills
- Safe Driving Practices
- Punctuality
- Loading and unloading
- Clean Driving Record
- Excellent customer service
- Payment handling
- Relationship Building
- Vehicle Safety and Maintenance
- Valid Driver's License
- Excellent Communication
- Efficiency and Time Management
- Auto Parts Identification
Languages
English
Full Professional
Golf
Life long player who enjoys spending his off time playing as much as possible in the summer.
Timeline
Auto Parts Delivery Driver
NCP Auto Parts
09.2023 - 07.2024
Uber Driver
Uber
05.2018 - 08.2023
Personal Driver
Self Employed Services
11.2015 - 02.2020
High School Diploma -
Woodroffe High School
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