Ron Alaan
Aylmer ,ON
Summary
Results-driven General Manager with expertise in staff scheduling, inventory management, and quality control. Proven ability to implement standard operating procedures and enhance team collaboration to optimize restaurant operations with extensive experience in restaurant operations. Skilled in effective communication, staff training, and problem-solving. Committed to fostering a collaborative environment that drives service excellence and operational efficiency.
Overview
29
29
years of professional experience
Work History
General Manager of Operations
Aberfoyle Mill Restaurant
Aberfoyle
09.2018 - 04.2026
- Oversaw daily restaurant operations and ensured compliance with health and safety regulations.
- Managed staff scheduling to optimize service levels during peak hours.
- Implemented standard operating procedures to enhance dining area efficiency.
- Facilitated communication between kitchen staff and front-of-house team, streamlining workflow.
- Led meetings to address operational challenges and strategize solutions with staff members.
- Oversaw daily operations across multiple departments, ensuring adherence to established protocols.
- Resolved escalated customer service issues in a timely manner.
- Monitored inventory levels, placing orders to maintain adequate supplies.
Manager
Baker Street Station
Guelph, Ontario
08.2013 - 08.2018
- Monitored staff performance, addressing issues to maintain operational standards.
- Coached, mentored, and trained team members to elevate job performance levels.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed customer feedback processes to enhance service delivery effectiveness.
Property Maintenance Worker
Aberfoyle Mill Restaurant
Aberfoyle, ON
02.2010 - 07.2013
- Maintained cleanliness of outdoor areas and land
- Conducted routine inspections of restaurant facilities and grounds.
- Assisted in setting up equipment for special events and functions.
- Operated power tools such as saws and drills to perform various repairs.
- Managed inventory of supplies used for property maintenance tasks.
- Performed minor carpentry work such as installing shelves or repairing furniture.
- Performed routine inspections of the exterior of the building for signs of damage or wear.
- Recorded type and cost of maintenance or repair work.
- Implemented troubleshooting techniques to resolve issue.
Owner/Operator
Georgian Creed's Restaurant
Guelph, Ontario
09.1999 - 12.2010
- Managed daily operations of restaurant
- Ensured compliance with health and safety regulations in food preparation.
- Implemented cost control measures to maintain budget integrity.
- Built relationships with suppliers for quality food sourcing and inventory management.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
General Labourer/ Constuction
Robert Gain
Guelph, Ontario
09.1997 - 11.1999
- Assisted team in loading and unloading materials at job sites.
- Maintained clean and organized work areas to ensure safety compliance.
- Followed safety protocols while performing manual labor activities.
- Collaborated with coworkers to complete daily construction assignments efficiently.
- Transported tools and equipment between locations as needed for projects.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Lifted objects weighing up to 50 pounds without assistance when necessary.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Operated various power tools such as drills and saws safely while following manufacturer's instructions.
Education
High School Diploma -
Bishop Macdonell High School
Guelph, ON11-1994
Skills
- Inventory management
- Quality control
- Standard operating procedures
- Employee training
- Staff scheduling
- Problem solving
- Conflict resolution
- Effective communication
Timeline
General Manager of Operations
Aberfoyle Mill Restaurant
09.2018 - 04.2026
Manager
Baker Street Station
08.2013 - 08.2018
Property Maintenance Worker
Aberfoyle Mill Restaurant
02.2010 - 07.2013
Owner/Operator
Georgian Creed's Restaurant
09.1999 - 12.2010
General Labourer/ Constuction
Robert Gain
09.1997 - 11.1999
High School Diploma -
Bishop Macdonell High School