Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
22
22
years of professional experience
Work History
Sales Associate
Coastal Colour Printing
Nanaimo, British Columbia
06.2014 - 03.2020
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing and styling.
Processed credit card transactions quickly and securely.
Developed promotional strategies to increase sales volume.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Attended weekly team meetings to review performance goals and objectives.
Demonstrated product features and benefits for customers' needs.
Provided accurate information about products, prices and services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Helped customers find specific products, answered questions, and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Engaged customers in friendly, professional dialogue to determine needs.
Answered incoming telephone calls to provide store, products and services information.
Assessed customer needs to provide assistance and information on product features.
Worked with fellow sales team members to achieve group targets.
Greeted customers to determine wants or needs.
Placed special orders or called other stores to find desired items.
Print Sales Consultant
Hillside Printing
Victoria, British Columbia
03.1998 - 01.2014
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing and styling.
Processed credit card transactions quickly and securely.
Developed promotional strategies to increase sales volume.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Demonstrated product features and benefits for customers' needs.
Provided accurate information about products, prices and services.
Helped customers find specific products, answered questions, and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Collected payments and provided accurate change.
Greeted customers to determine wants or needs.
Education
High School Diploma -
Cowichan High School
Duncan, BC
06-1981
Skills
Order Processing
Sales Development
Customer Needs Assessment
Promotional support
Business Development
Payment Processing
Affiliations
I own my own home recording studio (Studio4. / ronsstudio4.com) and have worked with local artists to record their music, as well as my own music. from music conception to mixing and mastering.
A founding member of local dance band (Maxwell Smart) and performed all over the southern island for 17 years.
I have 2 children and 2 grand children all living in the Cowichan Valley.
Assistant Pressman, Bindery Equipment Operator, Warehouse and logistics, and Delivery Driver at Coastal Printing IncAssistant Pressman, Bindery Equipment Operator, Warehouse and logistics, and Delivery Driver at Coastal Printing Inc